Strategic Partner Manager

Summary

Join Instacart's Retail Team as a Strategic Partner Manager and manage relationships with retail partners. You will launch new partners, develop strategic plans, work with cross-functional teams, perform data analysis, establish operational processes, and devise strategies for partner growth. The role requires strong communication, analytical, and stakeholder management skills. You will need experience in account management and working with large datasets. This remote position offers competitive compensation and benefits, including equity grants, and is currently open to candidates in Ontario, Alberta, British Columbia, and Nova Scotia.

Requirements

• 5-7 years previous account management experience; MBA preferred, but not required
• Excellent communication skills with the ability to distill complex issues
• Experience with large data sets and ability to extract business insights from analysis
• Strong analytical skills
• Comfort with ambiguity and a rapidly evolving business landscape
• Solid stakeholder management skills, both for internal and external stakeholders
• Quick communication response times
• Ability to manage across functions and present to leadership
• Creative and structured problem-solver

Responsibilities

• Launch new partners, and manage relationships with existing Instacart retail partners
• Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
• Develop strategic plans to meet retail partners’ needs
• Work with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines
• Lead launch process for new partners joining the Instacart marketplace, overseeing catalog setup, marketing and PR, and operations
• Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans
• Establish processes and reporting to help streamline the team’s operations and add value to retailer relationships
• Devise strategies to help retail partners grow their business on Instacart
• Engage, educate, collaborate, and problem solve with external partners at all levels of the organization

Preferred Qualifications

• Experience in negotiating sophisticated deals with retail, CPG or other commerce based partnerships to drive revenue
• High level of overall business acumen and understanding of a variety of partner business models
• Inventive self-starter and creative problem solver who can manage multiple time-sensitive projects simultaneously and hit deliverables with minimal direction
• Outstanding deck and presentation skills and ability to create succinct and structured presentations capable of engaging executive-level stakeholders
• Excellent project management, communication, and analytical skills
• Thrives in ambiguity and can chart a course with limited direction

Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work
• This role is remote
• The base pay range for a successful candidate is dependent on their permanent work location
• This role is eligible for a new hire equity grant as well as annual refresh grants