Strategic Partner Manager

Summary

Join Wonderschool as a Senior Strategic Accounts Manager to cultivate strong relationships with key government and nonprofit partners. You will be responsible for onboarding, supporting, and expanding these partnerships, ensuring successful implementation of Wonderschool's platform and services. This strategic role demands exceptional relationship management and communication skills, enabling you to act as a trusted advisor and drive partner satisfaction. You will collaborate with internal teams to deliver on partner success and identify expansion opportunities. The ideal candidate possesses 5-8+ years of experience in account management within government or education-focused organizations, along with strong project management and data analysis skills.

Requirements

• 5–8+ years of experience in account management, customer success, or partner success, ideally with government or education-focused organizations
• Exceptional relationship management and communication skills — you know how to build trust, navigate complex organizations, and drive outcomes
• Experience working with or within public agencies
• Strong project management capabilities — able to juggle multiple initiatives and keep stakeholders aligned
• Data-first and revenue-driven, with a focus on leveraging data to drive adoption and growth

Responsibilities

• Own and grow relationships with a portfolio of government and nonprofit strategic accounts, from onboarding through renewal and expansion
• Act as the primary point of contact and trusted advisor for your partners, developing a deep understanding of their goals and how Wonderschool supports them
• Lead cross-functional execution, coordinating internal teams to deliver on partner success — from product delivery and reporting to training and change management
• Drive partner satisfaction and retention, using data, feedback, and a consultative approach to ensure alignment and results
• Collaborate with Sales teams to identify and drive expansion opportunities within existing accounts
• Serve as the voice of the partner internally, helping inform product and service improvements

Preferred Qualifications

Experience working with or selling into local or state government agencies