Strategic Program Manager

Summary

Join American College of Education (ACE) as a Strategic Program Manager in IT! You will oversee and manage complex IT programs, ensuring alignment with ACE's strategic goals. This role demands a strategic thinker with strong leadership, communication, and problem-solving skills. You'll be responsible for program planning and strategy, stakeholder management, financial management, and team leadership and development. ACE offers a competitive salary, starting at $145,000 plus an annual bonus, along with a comprehensive benefits package. The ideal candidate possesses a Bachelor's degree (Master's preferred) in a related field, proven program management experience in IT, and exceptional communication and organizational skills. This is a remote position requiring a minimum internet speed of 50Mbps download and 5Mbps upload.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field
• Proven experience as a Program Manager or similar role in an IT environment
• Strong understanding of IT infrastructure, software development, and project management methodologies
• Excellent leadership, communication, and interpersonal skills
• Ability to think strategically and manage multiple complex projects simultaneously
• Proficiency in project management tools and software

Responsibilities

• Oversee and manage complex IT programs, ensuring alignment with ACE strategic goals
• Drive successful project execution across the organization
• Work with Sr. leadership to create long-term strategic roadmaps for IT initiatives that align with business goals
• Establish clear objectives, deliverables, and success criteria for various IT programs and projects
• Determine the IT resources (human, financial, technical) needed for program success
• Keep track of progress towards IT strategic goals and timelines, ensuring projects stay on schedule
• Address any roadblocks or issues that arise during program execution, whether they are technical, resource-related, or operational
• Identify, assess, and mitigate risks to ensure that the program progresses smoothly
• Regularly update senior management and other stakeholders on program status, risks, and issues
• Collaborate cross-departmentally with other teams to ensure program alignment while addressing challenges
• Act as a liaison between business and IT teams, managing expectations and ensuring program outcomes align with business needs
• Oversee the IT financial health by managing budgets and ensuring projects stay within financial constraints
• Actively manage the department budget ensuring financial efficiency and accountability
• Identify opportunities for cost savings or better resource allocation within the program
• Manage IT relationships, negotiate contracts, and ensure that external partners meet expectations
• Lead and mentor cross-functional teams working on various projects within IT
• Provide feedback and conduct performance evaluations for team members
• Promote collaboration and knowledge sharing among teams to improve IT program delivery
• Ensure that the team and IT programs comply with organizational policies, industry regulations, and best practices
• Analyze team and program performance post-completion and identify areas for improvement

Preferred Qualifications

• A Master's degree is preferred, or equivalent experience
• PMP, PgMP, or similar certification is a plus

Benefits

• Medical, dental, & vision Insurance
• HSA and FSA options
• Paid parental leave
• Paid volunteer time
• Tuition reimbursement & reduction programs
• Generous PTO
• 401k and employer match
• Full-service wellness and EAP program
• Employee recognition and awards programs
• Employer paid life & AD&D insurance
• Short-term disability
• Employer paid long-term disability
• Competitive wage, starting salary range for this position is $145,000 plus all full-time employees are eligible for an annual bonus