Strategic Projects Lead

Summary

Join Prolific as a Strategic Project Lead in the Managed Services division to scope, design, and deliver complex human data projects. You will collaborate with leading AI companies and researchers, setting up impactful, scalable pilots from initial client contact to operational execution. This high-ownership role demands creative strategy and operational building skills, thriving in ambiguity and solving complex problems. Responsibilities include translating client needs into data projects, running feasibility studies, designing task materials and rating guidelines, building training programs, and collaborating with internal teams. You will own project scoping, lead project setup, design rater pipelines, run pilots, ensure delivery excellence, and collaborate cross-functionally. Finally, you will document learnings to enhance operational readiness.

Requirements

• 3–5+ years experience in strategy, operations, consulting, product, or customer-facing delivery roles—ideally within a high-growth, data or tech-focused environment
• Strong analytical and systems thinking abilities, with a track record of designing and delivering operational processes
• Comfortable working with technical stakeholders and learning new tools, platforms, or frameworks quickly
• Skilled at translating abstract problems into structured plans, and executing with high attention to detail
• Excellent written and verbal communication, with strong project management and cross-functional influencing skills
• Excited by ambiguity, complexity, and building something new from scratch
• Curious and passionate about AI, data quality, and how humans contribute to responsible model development

Responsibilities

• Translate complex client needs into well-scoped, high-quality data projects
• Run feasibility studies and pilot programs to validate approaches and assumptions
• Design task materials and rating guidelines to ensure consistent, quality outputs
• Build training programs and operational workflows for raters, domain experts, and reviewers
• Collaborate with internal teams across Product, Data, Marketing, Customer Success, and Operations to deliver end-to-end excellence
• Act as the voice of the customer in improving our managed services capabilities and infrastructure
• Own project scoping and feasibility: Engage with customers to understand their objectives, co-create study designs, assess viability, and propose clear success criteria
• Lead project setup: Draft protocols, instructions, workflows, and platform configurations tailored to the client’s use case
• Design and operationalize rater pipelines: Develop scalable onboarding, training, QA, and performance tracking processes
• Run pilots and iterate: Launch small-scale tests to evaluate feasibility, cost, quality, and throughput, then optimize for scale
• Ensure delivery excellence: Project manage execution to timelines and budgets, providing customers with proactive updates and insights
• Collaborate cross-functionally: Work with Data, Product, and Engineering to identify automation opportunities, improve task templates, and build reusable solutions
• Document learnings: Create playbooks, case studies, and standardized workflows that enhance operational readiness and reduce setup friction over time