Strategic Solutions Specialist

Summary

Join Waterplan, a leading Climate Tech startup, and become a Strategic Solutions Specialist. You will design and implement client strategies, ensuring their seamless journey through our platform. This role involves managing client relationships, understanding their needs, and collaborating with cross-functional teams. You will leverage your project management skills and communication abilities to drive customer engagement and product success. Waterplan offers a remote working environment with unlimited PTO and a focus on sustainability. This is an opportunity to contribute to a meaningful cause and shape the future of water security.

Requirements

• Mindset: Ambitious, scrappy, resourceful, and unyielding work ethic. A creator and builder. An optimist team player
• Educational Background: Degree in Industrial Engineering
• Experience working in enterprise-level customer-facing roles
• Experience presenting to C-suite/VPs/Directors
• Analytical & process-driven, communication and strategic thinking skills
• Extremely organized with a demonstrated history of success in project management
• Outstanding communication skills, both written and verbal, in Spanish and English
• Use good methods for asking questions effectively, to uncover underlying needs and collaborate with all Waterplan teams to ensure their fulfillment
• A genuine interest in sustainability, nature, and a deep passion for our mission

Responsibilities

• Engage with clients to assess their needs to align Waterplan’s value proposition to their goals
• Understand customers' businesses, stakeholder dynamics, challenges, and software needs to provide insights and support their milestones
• Build trust with key stakeholders and sustainability executives from top global companies across various industries
• Apply project management skills to execute strategic initiatives effectively
• Collaborate with cross-functional teams (Product, Professional Services, Sales, Marketing) to develop and implement a unified strategy
• Develop strong client relationships to ensure satisfaction and loyalty
• Identify business cases and success stories from client interactions to enhance service offerings
• Develop tailored strategies for specific industries and regions based on client feedback and market trends
• Promote the visibility of the company's solutions both internally and externally to inform stakeholders of successes and capabilities
• Assist customers in utilizing the product for business success
• Guide them through onboarding, enable data gathering, and support goal-setting to help achieve their water targets
• Stay abreast of new platform features, providing insights and delivering value-added updates to clients for sustained business growth
• Showcase Waterplan's unique value to potential customers through product demos and insightful presentations
• Gather insights and feedback from clients to inform and shape strategies with Waterplan’s Product team
• Work with cross-functional teams to transition successful solutions from customization to standardization

Preferred Qualifications

• Experience in a product-related role within a technology company
• Experience as a business strategy consultant in a top-tier consulting firm working with global enterprise accounts (ideally in the Food & Bev, Manufacturing, CPG, Mining, Materials, Industrial, and Energy sectors)
• Based in Spain

Benefits

• Remote working environment
• Unlimited PTO