Online Education Services is hiring a
Student Advisor

Summary

Join a vibrant and values-led organisation as a Student Advisor, providing end-to-end administrative support to students throughout their journey. The ideal candidate will have previous experience in a support role, excellent communication skills, and a solution-focused approach.

Requirements

• Have a minimum Bachelor level degree (must have completed)
• Have previous experience in a support role providing excellent support to end-user customers
• Possess great communication and people skills
• Have a solution-focused approach with a pro-active attitude to supporting customers

Responsibilities

• Deal with student queries or issues via phone, email, and web chatter
• Provide general academic advice, emotional support, technical assistance, and course-related enquiries
• Offer end-to-end administrative support throughout the student journey, from enrolment to graduation

Benefits

• Gain exposure to growth and development opportunities
• Work in a hybrid, flexible environment with 2-3 days from the office and the rest from home
• Enjoy breakfast, snacks, table tennis, Nintendo Switch, and an in-house massage therapist at the office
• Participate in weekly staff drinks and be part of a values-driven, collaborative business