Student Enrollment Advisor

Summary

Join Keypath, a leading EdTech company, as a Student Enrolment Advisor and make a real impact on people's lives. You will be the first point of contact for prospective students, guiding them through the process of choosing and enrolling in the right education program. This role offers flexibility to work from anywhere in Australia with a reliable internet connection. You will use your consultative sales and customer service skills to achieve enrollment targets and build strong relationships with students. Keypath provides a competitive compensation package, including uncapped commission, and numerous benefits such as flexible work arrangements, career progression opportunities, and a focus on employee wellbeing. If you are a self-motivated individual with a passion for education and a proven track record in sales or customer service, this is an excellent opportunity to join a rapidly growing company.

Requirements

• Proven experience in a consultative customer service or sales role - you are a self motivated and mission driven individual who finds pride in helping others through education and 1:1 guidance
• Natural relationship-building abilities that create trust and connection
• A proven track record of meeting KPI's or targets while delivering exceptional service across your pipeline
• Attention to detail, with a clear understanding of the value of maintaining accurate customer data
• The drive to thrive in a fast-paced, purpose-led environment

Responsibilities

• Guide prospective students through their decision-making journey to choose the right course for their career ambitions via phone, email, and web chat
• Create personalised pathways for each potential student using your consultative approach
• Transform inquiries into successful enrolments - ensuring you achieve your targets to help in our vision to transform education and transform the world
• Work independently with the freedom to adapt your approach—we trust your expertise, not scripts

Preferred Qualifications

Exposure to higher education is advantageous

Benefits

• Flexible work arrangements: Choose your workspace—home, office, or hybrid
• Competitive package: Base salary + uncapped commission + superannuation
• Career progression: Clear pathways in a rapidly expanding EdTech leader, including comprehensive online remote training
• Equipment and support: Full remote work setup including internet allowance
• Wellbeing focus: Paid mental health days and comprehensive support tools, including Toolkits for Digital Health and Mental Health support
• Growth opportunities: Heavily discounted Master’s degrees from our university partners