Surveys Consultant Senior Manager

Summary

Join the National Safety Council, America's leading nonprofit safety advocate, as a part-time, remote Surveys Consultant Senior Manager. In this role, you will leverage your expertise in survey research and consulting to develop proposals, secure new business, and ensure client satisfaction. You will manage survey projects from inception to completion, providing direct services to clients and presenting findings and recommendations. Responsibilities include project management, client relations, and technical survey research, requiring proficiency in Qualtrics, SPSS, and Excel. The ideal candidate possesses a Master's degree in a related field and at least 10 years of experience in survey research and consulting.

Requirements

• Master’s degree in social sciences, statistics or related field
• Minimum 10 years working in survey research, statistics, or a related field
• Must have work experience that demonstrates familiarity with advanced survey research
• Minimum of 2 years of work experience providing service and consultation with external stakeholders
• Proficient in Qualtrics, SPSS, and Excel
• Demonstrated ability as a team leader/working in a team environment required

Responsibilities

• Serve as a subject matter expert (survey research, mathematical, safety culture) for delivery of NSC survey services offerings
• Manage numerous concurrent large/medium organizational safety/culture survey studies (internally and externally)
• Facilitate client meetings to advise on survey development, methodology, timeline, and communication
• Present survey results (statistical and non-statistical results) in meetings for external clients
• Facilitate action planning sessions, focus groups, and other client-focused meetings
• Develop action planning resources and recommendations for organizational change following the study
• Work with NSC sales team and surveys manager to prospect new clients, professional respond to new opportunities, develop technical proposals, commercial proposals, and cost estimates
• Manage and pursue the pipeline of existing clients and prospects with individual outreach and strategic content development
• Interact with NSC survey clients to understand needs and provide guidance on which products and services best addresses those needs
• Ensure all work is research-based and SME reviewed
• Lead and coach non-sr. analysts in analyzing survey database for insights and trends in Qualtrics/SPSS
• Oversee technical implementation of NSC standardized surveys into Qualtrics that involve logic, embedded data, scoring, and branching
• Provide meticulous ongoing quality assurance of data, analysis, reports, presentations and other deliverables to ensure correct, complete, and relevant results
• Oversee quantitative and qualitative data analysis of survey responses
• Quality control of client results including analysis, database management, reports/dashboards
• Collaborate with survey team to develop custom survey instruments and reporting
• Responsible for monitoring significant trends in safety, culture, and is well versed in the NSC policy and positioning statements relative to workplace safety
• Partner with Director, Assessments on product development and thought leadership content generation

Preferred Qualifications

• Qualtrics Essentials or Expert Certifications
• Occupational Health and Safety experience
• OSHA certification, CSP designation, ASC and/or other safety certification
• Bilingual communication skills

Benefits

• This is a part-time remote role
• Hourly rate is $55.00