System Administrator

Summary

Join Intelligent Technical Solutions as a System Administrator and provide both onsite and remote IT support to clients. You will resolve technical issues, maintain high IT service standards, and collaborate with a team. Responsibilities include troubleshooting various system issues, from workstations and printers to servers and networks. Qualifications include experience with Windows and Mac OS, server administration, virtualization, and M365/Azure support. A minimum of three years of IT support experience is required. Benefits include medical, dental, vision, life, and disability insurance, paid time off, retirement plan, and professional development opportunities.

Requirements

• Experience with Windows and Mac OS troubleshooting
• Experience with Server 2012 to 2022
• Experience with VMWare and Hyper V Virtualization
• Experience supporting M365 and Azure
• Minimum of three years experience in IT Support or a similar role
• Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting
• Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications
• Valid driver's license, vehicle insurance and access to a vehicle for client visits

Responsibilities

• Workstation operating system issues of any kind
• Printer issues of any kind
• Standard business application (Office, etc.) issues of any kind
• Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance
• Server issues of any kind
• Basic and intermediate networking issues
• Escalation point for technicians

Preferred Qualifications

• Experience with Managed Service Providers (MSPs) is highly desirable
• Active Server Certifications are preferred

Benefits

• Medical Insurance Plan
• Dental & Vision
• Life Insurance
• Disability Coverage
• Paid Time Off (starts at 15 days per year)
• Maternity/Paternity Leave
• Paid US Holiday
• Retirement Plan
• Salary Advancement/Loan
• Health & Wellness Program
• Company-paid training and certification
• Supplemental Life Insurance (Employee-paid)
• Supplemental Health Plans (Employee-paid)