System Analyst

Summary

Join Network Optix, a global video software development powerhouse, as a system and product design professional. You will play a core role in designing and developing new features for our VMS, defining the most effective implementation methods using modern technologies and our product and UX design guidelines. Translate business goals into technical solutions, drive the discovery and research phase, own solution design and presentation to stakeholders, and act as a liaison between business and tech teams. You will support implementation, maintain solution specifications, and serve as a subject matter expert. Prepare detailed functional descriptions to onboard designers and provide constructive feedback. This role requires strong analytical thinking, communication skills, and experience with various tools and methodologies.

Requirements

• 6+ years of experience as a System Analyst / Technical Program Manager / Product Manager/ Product Analyst / Business Systems Analyst or similar
• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field
• Ability to create wireframes, user flows, and interactive prototypes
• Proven ability to break down complex problems and communicate them clearly to technical and non-technical stakeholders
• Experience writing detailed specifications, use cases, or user stories and acceptance criteria, UML diagrams, etc
• Strong analytical thinking and attention to detail
• Ability to influence product and technical decisions through data-driven analysis and stakeholder alignment
• Experience working on web-based products, preferably in SaaS, B2B, or other complex, multi-user systems
• Hands-on experience using Figma, Jira, Slack and Confluence as part of daily workflow for analysis, documentation, and cross-functional collaboration
• Understanding of development processes
• Strong sense of ownership, initiative, and accountability; delivers results even in ambiguous situations
• Excellent problem-solving, critical thinking, and attention to detail, with a focus on quality and integrity
• Effective communicator and team player, willing to contribute beyond core responsibilities to achieve shared goals
• Good command of English (B2+)

Responsibilities

• Translate business goals into technical solutions, creating detailed specifications of the solution, from software architecture to UI wireframes and prototypes
• Drive the discovery and research phase: conduct stakeholder interviews, workshops, competitor research, user research, study the product to uncover explicit and implicit needs
• Own the solution design and present it to stakeholders (business, product, sales, development, QA, partners), explaining trade-offs and facilitating informed decision-making
• Act as a liaison between business and tech teams, translating domain language into technical requirements and vice versa, ensuring mutual understanding and smooth delivery
• Support and coordinate the implementation process, resolving ambiguities, facilitating decisions, and ensuring all parties stay aligned with the agreed solution
• Maintain and evolve solution specifications, including diagrams if needed, keeping everything up-to-date across the solution lifecycle
• Act as a subject matter expert for internal and external stakeholders, providing deep product and process knowledge
• Prepare detailed functional descriptions and context to onboard designers into the feature development process, review design solutions, and provide constructive feedback to ensure alignment with business goals and technical constraint

Benefits

• Competitive compensation
• Paid time off
• Flexible working hours
• Onsite work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team
• Hybrid or Remote