Systems Administrator

Summary

Join Anika Systems, a fast-growing small business specializing in innovative IT solutions for federal government agencies, as a Systems Administrator. This remote position may require a return to the office in the future. You will manage the lifecycle of operating systems, hardware, and software, working with vendors and ensuring security compliance. The ideal candidate is detail-oriented, proactive, and possesses strong problem-solving and communication skills. A U.S. citizenship and the ability to obtain a government suitability clearance are required.

Requirements

• Experience in IT systems administration, technical support, or a related field
• Strong knowledge of operating systems, hardware, and enterprise software
• Ability to work with vendors to manage support and upgrade processes
• Familiarity with IT security compliance and best practices
• Excellent problem-solving and communication skills
• Must be a U.S. Citizen with the ability to obtain and maintain a government suitability clearance

Responsibilities

• Manage the full lifecycle of operating systems for servers, PCs, Macs, scanners, and printers
• Work with vendors for hardware and software support, ensuring smooth maintenance and upgrades
• Stay informed on vendor support procedures and upcoming upgrades that may impact current systems
• Oversee preventive maintenance contracts for application software
• Ensure compliance with hardware and software security policies
• Collaborate with the help desk team to diagnose and resolve customer technical issues