Systems Administrator

Summary

Join BenchSci's Information Technology team as a Systems Administrator, reporting to the Senior Manager of IT. You will ensure a secure digital experience for employees, champion AI adoption, administer SaaS applications, oversee network infrastructure, manage employee onboarding/offboarding, and contribute to impactful projects. This role requires 2+ years of experience as a Systems Administrator, expertise in macOS and Windows, networking knowledge, and SaaS application administration. You'll need strong communication and problem-solving skills. BenchSci offers a remote-first culture, competitive compensation, robust vacation policy, comprehensive benefits, and professional development opportunities.

Requirements

• 2+ years of proven experience as a Systems Administrator or in a similar role
• Practical experience managing and troubleshooting macOS and Windows operating systems in a business environment
• Strong understanding of networking concepts and experience managing wired and wireless networks
• Experience with administering and supporting a variety of SaaS applications, ideally with some familiarity with the tools listed above
• Ability to set up and maintain hybrid conference room A/V systems (hardware & software), including Zoom Rooms, Google Meet, and MS Teams
• A proactive problem-solver with a structured approach, capable of working both independently and collaboratively in a fast-paced environment
• Strong communication skills, with the ability to clearly explain technical information to remote users of all levels

Responsibilities

• Ensure a seamless and secure digital experience for BenchSci employees by providing comprehensive technical support, managing employee workstations (including deployment and security with MDM solutions like JAMF and Intune), and troubleshooting any hardware or software issues
• Be a champion of AI adoption, exploring and implementing cutting-edge solutions that enhance productivity and drive innovation across the Organization
• Administer and support our diverse suite of SaaS applications, including Google Workspace, Okta, Crowdstrike, Slack, Zoom, Microsoft Office 365, Atlassian products, 1Password, Monday.com, Guru, Salesforce, GitHub, and Google Cloud Platform IAM
• Oversee the office network infrastructure (wired and wireless) to ensure high availability, optimal performance, and a secure environment for all users
• Manage the technical aspects of employee onboarding and off boarding, including provisioning/deploying hardware and managing user accounts across various systems (with automated provisioning/deactivation)
• Take ownership of impactful collaborative projects that advance our strategic goals and provide opportunities for you to learn new technologies and expand your skill set
• Maintain accurate documentation of IT systems, processes, and procedures

Preferred Qualifications

• A desire to stay ahead of the curve in the ever-evolving world of IT, demonstrated by a commitment to continuous learning and exploration of new technologies
• Experience with automation tools and scripting (e.g., PowerShell, Bash), no-code programming (Okta Workflow), and experience with API and Webhooks
• Industry certifications (e.g., CompTIA A+, Network+, Microsoft certifications, Okta Certified Administrator, Google Workspace Administrator, Jamf 100, etc)

Benefits

• An engaging remote-first culture
• A great compensation package that includes BenchSci equity options
• A robust vacation policy plus an additional vacation day every year
• Company closures for 14 more days throughout the year
• Flex time for sick days, personal days, and religious holidays
• Comprehensive health and dental benefits
• Annual learning & development budget
• A one-time home office set-up budget to use upon joining BenchSci
• An annual lifestyle spending account allowance
• Generous parental leave benefits with a top-up plan or paid time off options
• The ability to save for your retirement coupled with a company match!