Systems Administrator

Summary

Join HostPapa, a rapidly growing web hosting company, as a proactive Systems Administrator to manage and maintain our Linux web hosting infrastructure. Monitor system performance, troubleshoot issues, and escalate problems promptly. You will audit servers, resolve security issues, perform account migrations, and utilize IPMI tools. This remote position requires at least 2 years of Linux Systems Administrator experience in a web hosting environment, strong troubleshooting skills, proficiency in Rocky or AlmaLinux, and excellent communication skills. HostPapa offers a competitive salary, career advancement opportunities, flexible work arrangements, and a supportive work environment.

Requirements

• At least 2 years of experience as a Linux Systems Administrator in a web hosting environment
• Strong troubleshooting skills with the ability to resolve common web hosting issues, such as mail deliverability, high CPU load, and Apache outages
• Proficiency in Rocky or AlmaLinux 8/9 and familiarity with tools like cPanel, CloudLinux, LAMP stack, and Linux system diagnostics tools
• Excellent verbal and written communication skills in English
• Experience with virtualization systems (preferably KVM) at both the hypervisor and guest VM levels
• Basic bash scripting skills with the ability to interpret and modify scripts as needed
• Self-motivated with the ability to work independently and proactively improve processes
• Strong customer focus with a commitment to delivering excellent service

Responsibilities

• Monitor server performance and address issues promptly through mitigation or escalation
• Troubleshoot, report, and escalate hardware-related problems
• Audit hosting servers to enhance performance, uptime, and resource efficiency
• Identify and resolve security and abuse issues at the user account level, following company policies
• Perform account migrations within the infrastructure
• Utilize IPMI remote management tools for file system checks and system diagnostics

Benefits

• Work from anywhere - this is a remote opportunity
• A competitive salary that values you and your unique skill sets
• Career advancement & professional development opportunities to help you reach your full potential
• Flexible work arrangements to support work/life balance