IT Manager (Systems Administration)

Summary

Join Energy Solutions, a growing company focused on market-based programs for energy and water savings, as a full-time IT Manager (Systems Administration). Lead a small team, implementing, supporting, and maintaining corporate networks, telephony, and software platforms. This working manager role requires resolving tickets, providing backup support, and ensuring systems are updated and secure. The position involves leading development efforts in MS Azure and collaborating with other IT teams. Energy Solutions is predominantly remote, with offices in six locations; in-office requirements vary by team. The company offers a competitive salary and a generous benefits package.

Requirements

• Bachelors degree in a related field
• 8 years related experience in IT systems administration
• Demonstrated experience implementing and maintaining networks
• Experience implementing and configuring various software systems
• Demonstrated experience in leading IT projects
• Certification or knowledge in MS Azure desktop VMs, SharePoint, Exchange Online
• Familiarity with systems including Datto RMM, Tableau, Slack, Zoom, InTune , and Alarm.com
• Excellent troubleshooting, communication, and documentation skills
• Advanced knowledge of Windows, Mac OS, and networking troubleshooting
• Ability to work and thrive independently
• A team player, able to work well with and be accommodating of their supervisor and other staff throughout the company

Responsibilities

• Lead team of IT System Administrators to ensure high quality maintenance of software and networks across a hybrid workforce
• Partner with other IT management and leadership (Support, Hardware, and Security) to develop and improve IT processes and best practices
• Ensure firmware and software is regularly patched on a fleet of Windows and Mac systems
• Ensure desktop operating systems are updated and patched
• Ensure corporate networks, telephony, alarm systems, and cameras are properly maintained and secure
• Lead development efforts regarding company cloud infrastructure in MS Azure
• Lead team to follow IT support best practices
• Work with direct team and peers to mitigate and resolve problems
• Author processes and documentation
• Develop staff to grow and succeed in various Information Technology career tracks
• Partner with IT Security Management to provide solutions adhering to SOC 2 + NIST standards
• Report trends, progress of projects, significant problems, and the status of resolution efforts
• Other duties as needed

Benefits

• Medical, dental and vision insurance
• Other pre-tax contribution plans
• Employee Stock Ownership Plan (ESOP)
• Generous retirement package