Remote Systems Analyst
at Softrams

Summary

Join Softrams, a fast-growing digital services firm, as a Systems Analyst to craft human-centered solutions and empower digital services with expertise in HX, AI, cloud, DevOps, and cyber security.

Requirements

• Ability to obtain a U.S. Federal Position of Trust clearance designation
• Must reside in and be able to perform work in the United States
• Must have lived in the United States for 3 of the last 5 years
• Bachelor’s degree in a related field
• 4 or more years of related Systems Analyst experience to include preparing requirement documentation
• 4 or more years of experience working on system requirements for large enterprise integration projects: Web Services, SOA, APIs
• Solid knowledge of database concepts
• 2 or more years of SQL hands-on experience
• Experience in data modeling is desired
• Any experience as a tester is preferred
• Experience with Agile development methodologies (Scrum, Kanban) is preferred
• 2+ years of experience working with Federal Healthcare IT Projects. Experience with CMS related projects is preferred
• Expertise with Agile tools like JIRA, Confluence, Slack etc
• Experience with Cloud-based architecture (AWS)

Responsibilities

• Partner with Product Owner(s)/Data Analysts/Technical team as a primary point of contact for system related questions and requirements
• Understand the strategic direction of product features and related system and business processes, the impact of changes across the entire application, and the priorities of backlog
• Apply knowledge of SDLC processes to include system process flows, team reviews of analysis, design, code, test, and deployment as well as relevant Agile ceremonies for all assigned products
• Communicate shared vision for product quality throughout the product life cycle by writing requirements or user stories with clear acceptance criteria
• Improve overall team performance and efficiency by learning new concepts, sharing knowledge gained, and advancing product/project team capabilities through continuous improvement cycles
• Analyze and evaluate stakeholder requirements and convert these requirements into business need statements, system specifications, and integration technical specifications
• Be able to propose solution alternatives and high-level approaches
• Maintain documentation on existing and new systems, including enhancements or modifications
• Create and manage development artifacts (use cases, user stories, process flows, diagrams, requirements, technical specifications, high-level approaches, as needed)
• Collaborate with architects, developers, and QAs to ensure that solutions meet business and technical needs
• Prepare materials in support of design reviews, feature reviews, product design sessions, and sprint reviews, as needed
• Participate with clients in testing system changes and enhancements
• Participate in targeted technical support, issue troubleshooting, and resolution
• Provide follow-up to ensure success of programs

Benefits

• 65%-75% company-sponsored (including dependents) premiums towards medical, dental and vision insurance
• 100% company-paid. medical insurance
• 100% employer sponsored STD, LTD and life insurance (min $100K)
• Voluntary life insurance option available
• Retirement 401(k) plan with employer matching. Immediate vesting
• Vacation and sick leave
• Maternity and parental leave
• Discretionary bonuses, spot awards, gifts, and tenure-based rewards
• Company-sponsored role-based training and certifications
• Monthly Doordash DashPass subscription
• Group discounts via LifeMart ADP