Systems Engineer II

Summary

Join NRTC as a Systems Engineer II and support internal and external IT operations, internal networks, and DevOps processes. Modernize infrastructure, standardize Ubuntu Linux, and containerize applications. Utilize Ansible, Terraform, and other tools to manage and automate Linux servers and network devices. Deploy and maintain customer-facing applications in a containerized environment. Create and maintain runbooks for operations, incident response, and disaster recovery. Design, build, and maintain centralized logging and observability pipelines. Convert legacy configurations into IaC and integrate legacy applications into CI/CD pipelines. Integrate vulnerability scanning into build pipelines. Develop automation scripts and configure and maintain cloud infrastructure (AWS). Mentor peers on container concepts, IaC, and DevSecOps best practices. This position requires on-call support and minimal travel.

Requirements

• Proficient in core networking principles
• Proficient with Linux, Familiarity with Both Centos and Ubuntu
• Work independently or as part of a team to diagnose and troubleshoot issues
• Ability to learn and understand current and evolving technologies both at a high level and at a detailed level
• Infrastructure-as-Code (Terraform, CloudFormation) and configuration management (Ansible, Puppet, or Chef)
• Container orchestration concepts—deploying and managing containers at scale with templated configurations
• Cloud experience—managing AWS (EC2, VPC, IAM, S3, RDS, CloudWatch) or equivalent
• Centralized logging and monitoring (ELK/EFK, Prometheus, Grafana, or cloud-native)
• IT security fundamentals
• Strong troubleshooting skills across infrastructure, networking, and applications
• Scripting proficiency (Bash, Python) for automation and diagnostics
• Excellent written and verbal communication; able to create runbooks, documentation, and train others
• Self-motivated, detail-oriented, and proactive; exercises good judgment in escalating issues
• Demonstrable experience can be subsisted for any of the before requirements. Examples being Open Source, personal or community project
• Five (5) years managing Linux server infrastructure (installation, configuration, troubleshooting, and security)
• Two (2) years managing containerization and orchestration concepts in production
• Two (2) years managing AWS or other cloud environments—designing VPCs, provisioning services, and implementing IaC
• Experience migrating legacy systems into IaC frameworks and automating deployments
• This position requires on call support rotation – 24x7 support
• Minimum domestic travel possible, approximately 5%

Responsibilities

• Use Ansible, Terraform, and similar tools to monitor, manage, and automate Linux servers and network devices
• Deploy and maintain customer-facing applications in a containerized environment, leveraging various orchestration platforms and configuration templates
• Create and maintain runbooks for routine operations, incident response, and disaster recovery; automate repeatable steps wherever possible
• Design, build, and maintain centralized logging and observability pipelines (ELK/EFK, Prometheus/Grafana, or cloud-native alternatives); author alert rules and dashboards to focus on key metrics
• Convert manual legacy configurations into IaC; containerize legacy applications and integrate them into CI/CD pipelines (GitLab CI, Bitbucket Pipelines, Jenkins, GitHub Actions)
• Integrate host- and container-level vulnerability scanning into build pipelines
• Develop scripts and automation (Bash, Python) to reduce manual tasks
• Configure and maintain cloud infrastructure (AWS EC2, VPC, IAM, S3, RDS, CloudWatch) using Terraform or CloudFormation
• Mentor peers on container concepts, IaC, and DevSecOps best practices
• Other duties as assigned

Preferred Qualifications

Bachelor's Degree in Computer Science, MIS or related field preferred

Benefits

Work is typically performed in a remote office setting