Systems Integration Specialist

Summary

Join RSI Security as a Systems Integration Specialist and contribute to enhancing operational efficiency and scalability by integrating, optimizing, and automating internal tools and systems. This remote, part-time (initially) position requires expertise in APIs, automation platforms (like Zapier), and streamlining processes across various tools. You will design, implement, and manage integrations, analyze systems for optimization, build automated workflows, and collaborate with cross-functional teams. The ideal candidate possesses strong problem-solving skills, communication abilities, and experience in systems integration and process automation. Competitive pay and benefits are offered, including health insurance, retirement plan, paid time off, and professional development opportunities.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience)
• Proven experience in systems integration and process automation
• Strong expertise in APIs, Webhooks, and integration tools such as Zapier, Make (formerly Integromat), or similar platforms
• Proficiency in scripting languages (e.g., Python, JavaScript) for advanced automation
• Excellent problem-solving skills and attention to detail
• Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders
• Ability to manage multiple projects and priorities in a fast-paced environment
• Experience with workflow optimization and business process modeling

Responsibilities

• Design, implement, and manage integrations between internal tools and third-party platforms using APIs, Zapier, and other integration tools
• Analyze current systems and workflows to identify opportunities for optimization and automation
• Build and maintain automated workflows to enhance productivity and reduce manual effort
• Collaborate with cross-functional teams to understand business requirements and develop tailored solutions
• Ensure data accuracy and consistency across integrated systems through effective error handling and monitoring
• Manage internal tool onboarding, implementation, and ongoing maintenance and troubleshoot and resolve issues related to integrations and workflows
• Stay up-to-date with the latest tools, technologies, and trends in system integration and automation
• Document processes, workflows, and best practices for internal knowledge sharing and training

Preferred Qualifications

• Familiarity with database management and SQL
• Knowledge of project management tools (e.g., Asana, Jira) and CRM platforms

Benefits

• Personal wellness and employee assistance program
• Employer-paid medical, dental, vision coverage, and life insurance
• Paid holidays, vacation, and sick time
• Educational reimbursement program
• E-learning training courses
• Company-sponsored leadership and mentoring program
• 401K retirement plan with 100% employer match
• Performance bonus
• Employee referral bonus program
• Work and life balance
• Remote work