Talent Success Lead

Summary

Join Turing, a rapidly growing AI company, as an experienced HR Help Desk | Talent Success Lead. You will oversee and optimize talent support processes, ensuring excellent service and operational efficiency. Lead and mentor a multicultural team, manage HR projects and processes, and ensure seamless talent transitions. Oversee payroll audits and implement technology solutions to improve support processes. Collaborate with various departments to maintain accurate talent data. This role demands strong leadership, process optimization expertise, and experience with HR systems.

Requirements

• Proven experience in leading HR operations teams and projects
• Strong expertise in process optimization and standardization
• Experience with HR systems and platforms, including AI-based solutions
• Excellent organizational and analytical skills
• Ability to work effectively in a multicultural and cross-functional environment
• Attention to detail, especially in data accuracy and compliance
• Experience in remote and fast-paced environments
• Adaptability to an environment that changes frequently based on business needs

Responsibilities

• Lead and mentor a multicultural team of 4 members, fostering a collaborative culture and driving high performance to deliver exceptional support for talents globally
• Manage and continuously improve HR processes and projects to ensure alignment with business needs, driving operational efficiency and service excellence
• Oversee talent transitions between different clients, ensuring a seamless and compliant process
• Manage the offboarding process and related requests, maintaining a positive talent experience and ensuring proper documentation
• Conduct payroll audits and simulation checks, ensuring accuracy and compliance in payroll processing
• Drive improvements in the current support processes by implementing automations and technology solutions to increase agility and enhance day-to-day operations
• Oversee the standardization of support procedures, ensuring consistency, efficiency, and quality across all HR support activities
• Perform regular audits to verify time tracking and payroll data, ensuring accuracy and compliance for all team members
• Partner with various departments to maintain the integrity and accuracy of talent data across all HR systems and platforms

Benefits

• Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
• Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
• Competitive compensation
• Flexible working hours
• Full-time remote opportunity