Tax Research Analyst

Summary

Join Gusto as a Canada Payroll Tax Research Analyst and revolutionize Canadian payroll software. You will lead research on federal and provincial payroll tax regulations, collaborating with software developers to build and enhance payroll compliance technology. This role offers the chance to impact millions of payroll calculations, pioneer future-proof tax solutions, and bridge tax expertise with software development. You will cultivate relationships with tax agencies, contribute to innovative solutions for the employee lifecycle, and thrive in a dynamic, collaborative environment. The ideal candidate possesses a unique blend of tax acumen, analytical rigor, and strong collaboration skills. This is a high-impact role shaping Symmetry’s future.

Requirements

• Bachelor's degree or equivalent experience in Taxation, Accounting, Finance, Business Administration, Technology, or related field
• 1-3 years of Canada payroll tax or compliance experience
• Experience with personal tax credits for Canada employees
• Experience with calculations for Canada Federal and Provincial withholding tax liabilities, Canada Pension Plan (CPP), Employment Insurance (EI), Québec Pension Plan (QPP), and Québec Parental Insurance Plan (QPIP)
• US payroll tax experience
• Experience with tax laws, regulations, and third-party research databases
• If remote, travel to the Scottsdale, Arizona office up to once/quarter
• Experience in Payroll Tax . Experience calculating Canada withholding taxes on employee paychecks, from gross pay to net pay. Experience with Canada withholding tables, formulas, and employee elections. Similar experience with US payroll tax is a plus
• Self-Motivated . Experience working independently to deliver long-term research projects and hit milestones. Critical and strategic thinker. Ability to work through a problem with multiple steps, utilizing logic. Ability to think long-term about Symmetry’s products and client perspective. Enthusiastic learner
• Highly-Skilled Communicator . Exhibit persistence, confidence, and poise when calling and emailing agencies, clients, and internal partners. Calm and professional, yet persistent, with the ability to break down complex regulations into understandable pieces. Extreme attention to detail in write-ups of compliance information and communication
• Collaboration and Relationship Skills. Flexible, adaptable, and open to change. Able to build strong networks inside the company and with industry professionals
• Flexibility + Agility . Ability to prioritize and rapidly re-prioritize in an ever-changing environment. Comfortable with ambiguity and making informed decisions backed by data, sources, and critical thinking

Responsibilities

• Lead the charge in Canadian payroll tax intelligence: Proactively research, interpret, and analyze complex federal and provincial payroll tax regulations and calculations, anticipating future changes and their impact on our software
• Translate complexities into actionable logic: Collaborate with our software development team to design, program, and test tax calculations that power our high-volume payroll platform
• Drive compliance innovation: Be the subject matter expert who ensures our software remains flawlessly compliant with Canadian payroll tax mandates, identifying opportunities for automation and continuous improvement
• Cultivate strategic partnerships: Establish and nurture strong relationships with tax agencies to gain insights, clarify interpretations, and address emerging requirements
• Shape the employee lifecycle experience: Research payroll tax implications related to the entire employee lifecycle (onboarding, compensation changes, benefits, offboarding), contributing to the development of software solutions that automate and simplify these processes
• Champion data integrity and accuracy: Implement robust methodologies for validating tax calculation accuracy, performing reconciliations, and troubleshooting complex payroll tax scenarios to ensure utmost data integrity
• Influence product evolution: Provide guidance and recommendations to product management and engineering teams on new features, enhancements, and strategic direction for our Canada payroll tax offerings
• Empower internal teams: Develop and deliver clear, concise documentation, training, and support to internal stakeholders (e.g., Client Experience, Product, and Engineering teams) on Canadian payroll tax complexities and our software's capabilities
• Thrive in an agile, dynamic environment: Embrace ambiguity and proactively identify solutions to complex, uncharted payroll tax challenges, contributing to a culture of continuous learning and innovation

Preferred Qualifications

• Canada National Payroll Institute PCP certification, and/or CPA license in Canada or United States preferred
• Payroll service provider, agency, or tax filing and reporting experience a plus
• Experience with tools like Google Workspace, Jira, NetSuite, Airtable
• Prior technical experience developing compliance requirements for software developers

Benefits

• Health insurance
• 401(k)s
• Remote work, flexible hours