Team Lead

Summary

Join Super Dispatch as a Team Lead and oversee a team of 5-10 engineers and team leads, contributing to the growth of our products. This role requires collaboration across various departments and focuses on people management, team execution, business value delivery, and technical leadership. You will guide your team's technical roadmap, manage performance, and ensure high-quality deliverables. The onboarding process includes mentorship and goal setting. We empower managers to foster team growth and ownership. We are particularly interested in candidates from European countries or Central Asian regions.

Requirements

• Have Advanced-level English skills, especially Speaking and Writing
• Have at least 2+ years of experience managing a team of 5-15 people (full-stack, backend, mobile), across various technologies
• Have managed process and organizational design improvements, and hired and supported successful teams
• Have demonstrated experience in Lean/Agile management practices
• Have delivered several large projects (in the context of your team) successfully in the past 2 years
• Have 5+ years of experience developing software as an IC engineer
• Have a strong technical background as a Senior Engineer for at least 3 years on the web backend written in Python or Java programming language

Responsibilities

• Collaborate with leadership to create and communicate the vision, high-level roadmap, and technical strategy for your team
• Set the direction for your engineering team, anticipate strategic and scaling-related challenges via long-term planning
• Measure performance of the team and improve it
• Coach and mentor
• Conduct regular 1-on-1s
• Guide career growth and provide development opportunities
• Conduct regular performance reviews
• Delegate responsibilities
• Help build a healthy and collaborative culture rewarding strategic failure as well as success
• Ensure team health and knowledge sharing
• Identify the headcount needs of your team
• Identify technical skills gaps for recruitment and upskilling current team members
• Plan and execute the recruitment efforts for your team
• Onboard new hires or new team members
• Measure velocity and quality of engineers’ contributions and improve it
• Work with a product manager and the team to draft and distribute well-written requirements into reasonably sized cards
• Define periodic delivery milestones within engineering resource and business requirement constraints
• Validate that the deliverables are meeting product and business requirements before they are released
• Track the team’s efficiency and quality of deliverables at SDLC and regularly adjust processes and timelines to ensure high quality is delivered
• Identify bottlenecks in the process and roadblocks to success for your team and clear these roadblocks
• Monitor execution and delivery for the engineering team, identifying risks and solutions, and driving improvements
• Ensure alignment across teams
• Own a large responsibility for producing software that is highly available, monitorable, and maintainable over time
• When needed, be hands-on in the software development process
• Set a high standard on coding, testing, deployment, and monitoring
• Understand what the team is doing, the details, and the trade-offs the team is making
• Act as a leader for the technical roadmap of your team
• Identify areas of strategic technical debt, do the cost/benefit analysis for resolving this debt, and communicate suggested timelines for prioritizing this to the management team

Preferred Qualifications

• Have managed engineering teams at startups before, particularly during periods of rapid growth and organizational change
• Have experience rolling out engineering and management practices and processes—e.g., code review, performance reviews, and levels and ladders—where they didn't exist before
• Have managed teams that are partially (or entirely) remote
• Have significant experience in designing and operating critical systems

Benefits

• Unlimited Vacation (PTO)
• Fully remote/work from home role
• Gym membership/wellness stipend
• English classes
• Growth opportunities