Team Lead, Data Operations

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Team Lead for Data Operations. You will lead a remote team of 50+ freelancers conducting web research, designing business processes, and driving improvements in both processes and technology. This role requires extensive people leadership experience and a process-oriented mindset. You will be responsible for team KPIs, performance, and collaboration with engineering teams. Veeva offers a flexible work environment, supporting remote work, and provides various benefits including life insurance, charity bonus, pension bonus, and fitness reimbursement. The ideal candidate is highly motivated, results-oriented, and enjoys working autonomously in an international environment.

Requirements

• Extensive people leadership experience (3+ years)
• Proven knowledge of business process design, management, and optimization
• 3+ year working experience
• Comfortable working remotely in an international environment

Responsibilities

• Lead a team with a headcount of 50+
• Implement impactful quality and efficiency projects
• Build a dynamic, proactive, and high-performing team
• Own your team’s KPIs and its performance
• Collaborate with the engineering teams on process automation
• Escalate all risks and incidents early and unambiguously

Preferred Qualifications

Connection with life sciences (education or professional experience)

Benefits

• Opportunity to work in a diverse and international workspace
• Life insurance
• Charity bonus
• Pension bonus
• Fitness reimbursement