Tech Manager

Summary

Join NICE, a global leader in AI, cloud, and digital innovation, as their Tech Manager of Engineering. This role involves planning and directing all aspects of engineering activities and projects, managing a team of engineers, and ensuring alignment with organizational policies and objectives. You will work closely with various teams to define and develop product features, guide and mentor team members, and develop short, medium, and long-term plans. The position requires managing all people aspects of the team, prioritizing and managing projects, and fostering a performance-oriented and innovative culture. NICE offers a hybrid work model (NICE-FLEX) with flexibility between office and remote work.

Requirements

• 13+ years of experience in Software Engineering
• At least 2 years experience in managing teams of software developers and testers
• Experience delivering data analytics projects/platform and architecture guidelines particularly using public cloud
• Ability to design data lake, data pipelines and analytics platform
• Has extensive experience with large projects (large number of stakeholders, multi locations/global footprint, complex SaaS products)
• Development experience with developing software around BigData and Machine Learning
• Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem
• Deep experience with Agile/SCRUM/SAFe software development methodologies
• Experience developing Cloud based software products that can perform, scale, and integrate into a broad Cloud ecosystem
• Experience with CI CD practices using standard tools such as Jenkins, Docker, VMs and Artifactory
• Effective People Management skills - Holds team members accountable and inspires, motivates, develops, and engages team to create strong morale and spirit; shares wins and successes; fosters open dialogue, and creates a feeling of belonging in the team

Responsibilities

• Work closely with product manager, technical architect, QA engineers, Technical writers, andsoftware engineers to define/develop features - big and small for our products
• Actively guide and mentor the team to develop product features
• Assist in the development of short, medium, and long-term plans to achieve strategic objectives
• Drive and impact all current processes related to software development and improvements across the org as necessary
• Manage all people aspects of the team, such as hiring, reviews, mentoring, and promotions, etc
• Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives
• Develop performance-oriented culture
• Promote innovation
• Ensure best software quality of products
• Lead and manage data science teams, providing guidance, direction, and mentorship
• Drive research initiatives, foster innovation, and find cutting-edge solutions to complex problems
• Collaborate with cross-functional stakeholders to facilitate communication and synergy between teams
• Create thought leadership in the field and be the AI leader of the team
• Enhance research agility and progression
• Work closely with product managers, DS Research teams, Engineering teams, and data scientists to build futuristic ML models
• Actively guide and mentor team of Data Scientists
• Manage all people aspects of the team, such as hiring, reviews, mentoring, and promotions, etc
• Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives
• Develop performance-oriented culture

Preferred Qualifications

• Experience to work on Cloud hosted SaaS platform
• Experience to create data pipelines in AWS ecosystem
• Experience in Machine Learning
• Experience in visualization

Benefits

• Enjoy NICE-FLEX!
• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week