Coupa Software is hiring a
Technical Account Manager
Coupa Software
๐ต ~$80k-$120k
๐Remote - Colombia
Please let Coupa Software know you found this job on JobsCollider. Thanks! ๐
Summary
Join Coupa's Services organization as a Technical Account Manager to work closely with customers globally to increase adoption, maximize value & drive best practices, ensuring our customers get the greatest value from their Coupa platform.
Requirements
- Consulting experience, managing multiple projects with multiple customers at one time
- Technical capacity to dive into the product configuration and help customers understand the capability and flexibility of the platform
- Proven experience in Procurement, Procure to Pay, Source to Contract, Sourcing and Category Management, or Accounts Payable
- Experience with Software as a Service is a must
- Good background in customer/client management
- Strong communication skills, including professional writing skills, verbal skills and experience presenting to customers
- Strong organizational skills, analytical thinking and problem-solving abilities
Responsibilities
- Develop standard processes within your areas of expertise and champion their adoption
- Manage the CAM engagement with a customer using strong project management practices while developing solutions to business problems
- Take ownership of your customerโs continued success by ensuring accurate adoption of the platform
- Engage customers in enlightened business need discussions versus feature/function basics. Continually drive customers toward their strategic goal
- Partner with customers to solve business challenges while improving the adoption of the Coupa Platform
- Provide a strong technical understanding of our product with the ability to discuss and demonstrate the full Coupa platform and how it may be configured to meet a customerโs business needs
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Please let Coupa Software know you found this job on JobsCollider. Thanks! ๐