Technical Business Analyst

Summary

Join Anytime Mailbox as an experienced Technical Business Analyst and play a crucial role in shaping our globally impactful products and services. You will bridge the gap between technology and business, gathering and translating business requirements into technical specifications for our development team. This role demands expertise in system development, application design, and effective communication. You will actively participate in all phases of the SDLC, collaborate with stakeholders, and leverage data analysis to drive business recommendations. We offer a competitive salary, work-from-home setup, and a supportive, family-oriented company culture.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field
• 4+ years of experience in a business analyst role in a software development environment
• Proven ability to analyze complex business problems, identify root causes, and propose data-driven technology solutions
• Meticulous in gathering, documenting, and validating requirements to ensure the quality of developed solutions
• Exceptional written and verbal communication skills, including the ability to effectively present technical information to non-technical audiences
• Strong aptitude for strategic problem-solving, weighing trade-offs, and driving solutions to meet business goals
• Solid understanding of software development principles, methodologies (Agile, Scrum), database systems, and web technologies

Responsibilities

• Collaborate with stakeholders across various departments to understand their business needs, pain points, and desired outcomes
• Translate these requirements into clear, concise, and actionable technical specifications
• Create and maintain detailed documentation throughout the project lifecycle, including requirements documents, functional specifications, technical designs, user manuals
• Actively engage in all phases of the SDLC, providing insight on the business implications of technical decisions, ensuring solutions meet functional requirements, and facilitating user acceptance testing
• Build strong relationships with stakeholders at all levels
• Facilitate effective communication and collaboration between business units and technical development teams
• Analyze existing business processes and workflows
• Recommend and implement improvements for efficiency, incorporating best practices and the capabilities of new software solutions
• Leverage data to identify trends, optimization opportunities, and potential issues within software systems
• Drive insights using data or visualizations to support business recommendations

Preferred Qualifications

• Strong verbal communication skills
• Quick learner and able to develop subject matter skills
• Being able to manage multiple projects at the same time
• Available for scheduled and ad-hoc calls/meetings/chats during weekdays working
• Quiet workspace, conducive to video meetings & calls
• Access to a reliable high-speed Internet connection; at least 25MBPS
• Double monitors preferred but not required (if available)

Benefits

• Competitive Salary Package
• Work from Home Setup