Keywords Studios is hiring a
Technical Communications Specialist

Summary

The job is for a temporary Technical Communications Specialist at Keywords Studios in the Americas, Canada. The role involves revamping SharePoint pages, integrating ServiceNow, and providing training on these tools. The candidate should have a strong technical background in SharePoint and ServiceNow integration.

Requirements

• Experience with other enterprise communication tools
• Previous experience in a similar role within a corporate environment
• Knowledge of intranet best practices and employee engagement strategies
• Proficiency in SharePoint design and customization, experience with ServiceNow, and a strong understanding of integrating these tools
• Previous experience in a communications or engagement role, with the ability to translate technical solutions into impactful communication strategies
• Strong problem-solving skills, with the ability to troubleshoot and provide solutions for technical challenges
• Ability to work collaboratively with both technical and non-technical team members
• Availability for a 3-months contract

Responsibilities

• Lead the redesign and update of our SharePoint pages to improve usability, functionality, and alignment with our communications objectives
• Collaborate on the integration of ServiceNow with our existing systems, developing a user-friendly intranet-style portal that supports employee engagement and communication
• Utilize technical expertise to enhance our communication platforms, ensuring that tools like SharePoint and ServiceNow are effectively leveraged to meet team goals
• Work closely with the Communications and Engagement team to ensure that all technical solutions are aligned with broader team strategies and goals
• Provide training and support to team members on using SharePoint and ServiceNow tools, ensuring smooth adoption and ongoing use

Benefits

• Competitive compensation package commensurate with skills and experience
• Excellent benefits
• High level of job satisfaction
• A casual and fun work environment