Remote Technical Enablement Architect

Summary

Join Cloudflare as a Technical Enablement Architect to design, develop, and deliver training content on Cloudflare Network Services products and solutions.

Requirements

• 5-10 years of relevant experience in the fields of Pre-Sales, Post-Sales, Enablement, Technical Marketing, or Product Marketing
• A Bachelor’s or a Master’s degree or its equivalent in a technical domain
• Strong problem-solving skills and the ability to troubleshoot complex network issues
• Excellent verbal and written communication skills for effectively conveying complex technical concepts to stakeholders
• Ability to work collaboratively with cross-functional teams, including IT, Product Management, and Product Engineering business units
• Ability to align network strategies with overall business goals and objectives

Responsibilities

• Maintain a deep technical understanding of Cloudflare Network Services solutions, including new product updates and industry trends
• Architect scalable enablement solutions such as labs, demos, apps, and virtual classrooms to benefit our audience
• Display high standards of leadership by providing subject matter expertise within the Network Services domain
• Lead technical discussions and drive subject matter expertise within the Network Services product line
• Support technical enablement activities for new hires, developing skills for effective demonstrations, proof of concepts, and product deployments related to Network Services products
• Design, develop, update, and implement objective-based training materials for Cloudflare Network Services products and solutions
• Develop and update training modules with clear learning paths aligned to Sales Plays and Sales Stages for Pre-Sales and Post-Sales audiences
• Curate enablement content by developing scalable hands-on educational solutions within our sandbox environment (e.g., labs, demos, apps, tools, virtual classrooms)
• Participate in stakeholder interlock meetings, such as NPIs with product management, technical marketing, specialist teams, and Pre-Sales and Post-Sales leaders to review a rolling 4-quarter enablement plan for feedback, refinement, and augmentation
• Drive field readiness for product improvements and future release capabilities by collaborating with product management and technical marketing teams
• Own and drive the Enablement strategy and educational offerings for Network Services, aligning with the Go-to-Market strategy
• Navigate across multiple roles within the Enablement ecosystem and stakeholders to develop scalable solutions