Remote Technical Implementation Consultant

Summary

Join our esteemed Housing Implementation Support team and make a significant impact by driving the successful implementation of the NEC Housing system at new customer sites.

Requirements

• Showcase your exceptional training and consultancy skills, delivering clear and impactful services
• Demonstrate excellent interpersonal, communication, and organizational abilities to foster strong customer relationships
• Possess a deep understanding of the NEC Housing product, ensuring seamless support and guidance
• Exhibit a high level of proficiency in SQL, enabling you to work with data effectively and efficiently
• Utilize your expertise in Oracle databases, leveraging their power to enhance performance
• Create concise and comprehensive documentation, including Functional Specifications and Dataload Documents
• Display an eagerness to learn and adapt to new skills and technologies

Responsibilities

• Lead the implementation process, providing invaluable guidance and support to customers
• Offer expert advice on data migration into NEC Housing, ensuring accuracy and efficiency
• Conduct comprehensive training sessions and consultancy services, empowering customers to optimize features such as DTI, Query View, Task Manager, Archiving, and Variable Warnings
• Excel in assisting customers with data manipulation and cleansing activities, facilitating smooth operations
• Collaborate with cross-functional teams to devise innovative solutions for customer interfacing and integration requirements
• Leverage your technical prowess to develop and customize dataloads to meet specific needs
• Provide indispensable support during critical year-end processes, including dataloads, extracts, and notifications, particularly in Leasehold Service Charge and Rent areas

Benefits

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects