Percona is hiring a
Technical Operations Engineer, Remote - Uruguay

Summary

Percona is seeking a Technical Operations Engineer to join its Global Advanced Services team for a remote role. The position involves building and automating a database management platform, working on CI/CD pipelines, and collaborating with other teams. Requirements include experience with configuration management solutions, tool development, API understanding of cloud services, strong collaboration skills, and knowledge in at least one of Mongo, MySQL, or PostgreSQL.

Requirements

• Experience with configuration management solutions such as Ansible, Puppet, or Chef
• Platform/Service design
• Tool development in Python, Bash, Golang, and/or JS, with a passion for automation
• Demonstrable experience in administering Linux based systems
• Experience with CI/CD solutions from make to gitHub actions and Jenkins
• API understanding of Cloud services like AWS, Cloud Files, S3 , Azure, and others
• Strong collaboration, written and verbal skills
• Experience designing full monitoring and alerting solutions like Prometheus AlertManager
• Knowledge in at least one of Mongo, MySQL, and/or PostgreSQL, including configuration, performance tuning, backup solutions for multiple engines, HA solutions, and detailed understanding of various monitoring tools and requirements
• Solid understanding of networking, application design, and systems ideologies
• Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
• Ability to take measures and calm an escalated situation to get back to the matter at hand, or “Control the Chaos”
• Polite, friendly, and professional; this position requires significant internal collaboration and teamwork
• Excellent written and spoken English

Responsibilities

• Work on development initiatives leveraging a variety of coding techniques
• Work on CI/CD pipelines
• Develop and refine processes for successful onboarding, installation, and maintenance of new and existing Percona Services clients
• Prioritize any new product/integration requests for the Percona Services Platform
• Coordinate and collaborate with delivery teams to gather feedback and identify opportunities for improvement

Preferred Qualifications

• CS degree or equivalent experience
• Proven success working in a distributed environment where e-mail, instant messaging, and voice calls are the only interactions with clients, colleagues, and managers on a daily basis
• Experience with tools from the Percona Toolkit suite
• MySQL DBA, MySQL, PostgreSQL, MongoDB Professional Certifications
• MySQL, Oracle, MongoDB, PostgreSQL, or other database experience
• Certification(s) on cloud provider(s), including AWS, GCP, or Azure
• Red Hat Certified Engineer

Benefits

• Remote work
• Flexible hours
• Collaborative, highly-engaged culture
• Funding for training, certifications, conferences and more
• Work with some of the smartest people in the industry