BlueConic is hiring a
Technical Partner Delivery Manager

Summary

The job is for a Technical Partner Delivery Manager at BlueConic, an international SaaS company specializing in Customer Data Platform (CDP). The role involves supporting partners to excel in customer engagements and drive success with the platform. The position is remote within the US, full-time, and offers competitive salary and benefits.

Requirements

• At least 4 years of relevant experience demonstrating value and driving success for partners, customers, or prospects (for example, in Delivery, Partner Success, Customer Success, or Pre-Sales Consulting positions)
• Experience in, and familiarity with, key technologies and strategies related to marketing technology
• Excellent interpersonal, verbal, and written communication skills

Responsibilities

• Serve as primary point of contact for the first 2 partner-led customer onboardings, ensuring partners are supported and following BlueConic standard of service as they ramp up with client engagements
• Provide training, office hours, project plan reviews, use case consulting and any product/service-related tasks to support our partners for in-flight engagements
• Oversee all new partner onboarding, supporting partners in completing their required BlueConic University courses and Hands-On Labs requirements
• Assist / oversee / verify partner work for Proof of Concepts (POCs)
• Provide guidance on training and certification process for new BlueConic partners
• Deliver ongoing training and upskilling for a book of 20 partners
• Serve as main services liaison between partner and BlueConic during their onboarding period, managing expectations, collating feedback, and ensuring timelines are accurately communicated

Preferred Qualifications

• A curious individual excited to learn as much as they can about CDP and martech, with previous experience for both
• A quick learner with the ability to adapt to new projects and situations with a positive attitude
• A team player who feels that there is no task too small for them and is happier progressing toward goals and succeeding together than individually

Benefits

• Help build the best company in marketing technology, period
• Make an outsized, transformational impact - for your partners, for BlueConic, and for your career
• Enjoy a flexible, remote-first approach to work
• Thrive in an inclusive, multi-cultural environment with a values-driven work culture that has been deliberately crafted from the beginning
• Annual base salary within the range of $110,000 — $129,000 USD
• Annual target bonus within the range of $11,000 — $12,900 USD
• Comprehensive benefits package to full-time employees including a selection of medical, dental, and vision insurance plans, 401(k) matching, 28 vacation days annually, paid parenting leave, and more