Technical Product Owner

Summary

Join Shift4 as a Technical Product Owner, ERP Systems and play a leading role in designing the future of our supply chain technology experience. You will scale our ERP environment, integrate with core systems (like our new CRM), and develop front-end interfaces using Palantir Foundry. Collaborate with cross-functional teams across Shift4 to understand existing and future needs related to supply chain operations. Lead technical decision-making, gap analysis, and needs assessments. Support the Enterprise Operations Experience Manager in managing the product backlog and developing the transformation program roadmap. Provide guidance during the build/configuration process, testing/QA, and change management activities. Establish a culture of continuous improvement and assess the performance of deployed capabilities. This remote position requires a Bachelor’s degree, 7+ years of IT Business Analyst experience, and 5+ years of experience with Enterprise ERP Procurement and/or Finance.

Requirements

• Bachelor’s degree in Engineering, Computer Science, Business Administration, related field or relevant experience
• 7+ years of experience in an IT Business Analyst or related role
• 5+ years of experience with Enterprise ERP Procurement and/or Finance including Oracle Fusion ERP or equivalent systems
• Excellent business communication and presentation skills
• Ability to effectively coordinate multiple projects involving multiple stakeholder groups and external consulting teams
• Excellent interpersonal, analytical, organizational, and problem-solving skills
• Deep understanding of data requirements and flows
• Able to travel occasionally once a quarter to Shift4 headquarters in Center Valley, PA

Responsibilities

• Collaborate with cross functional teams across Shift4 such as finance, supply chain, sales, legal, and marketing and to understand existing and future needs to related to Shift4’s supply chain operations
• Facilitate technical decision making  using First Principles thinking; challenge stakeholders to remove parts throughout the design phase to keep with our goals of efficiency and maximum productivity
• Lead technical gap analysis / needs assessment throughout the discovery and design phase; provide support in technical documentation related to requirements ahead of all sprint planning
• Support Enterprise Operations Experience Manager in the day to day management of the product backlog; ensure user stories are well defined, sprint planning, etc
• Partner with the Enterprise Operations Experience Manager to develop the transformation program roadmap
• Serve as a voice of guidance throughout the build / configuration process; provide oversight during testing / QA to ensure product alignment with architecture designs and goals
• Support change management activities in preparation for launch; provide technical support and leadership  during hypercare period
• Establish and maintain a culture of continuous improvement; assess performance and productivity of deployed capabilities technologies to ensure goals are being met, identify opportunities for iterative improvements, etc

Preferred Qualifications

• Masters degree in a relevant technical field
• Experience using Oracle Fusion Cloud ERP Procurement or similar cloud-based Enterprise ERP System experience
• Experience developing APIs, Master Data Management across enterprise systems
• Experience leading business process design and implementation
• Experience with one of the following platforms: Palantir Foundry, Mulesoft, Oracle Fusion, Salesforce