Technical Program Manager

Summary

Join 1Password as a Staff Technical Program Manager (TPM) and lead complex, backend-focused initiatives crucial to product success. This role bridges Product and Engineering, ensuring backend services scale for optimal user experience. You will navigate ambiguity, lead at scale, and adapt to evolving business needs, influencing commitment and driving impactful outcomes. The TPM team acts as a force multiplier, aligning teams to achieve successful program outcomes. This remote position is available in Canada and the US. The ideal candidate has 10+ years of TPM experience with a strong backend focus and proven success in leading major migrations and refactors.

Requirements

• 10+ years of technical program management experience, with a strong track record in backend-focused initiatives
• Accomplished leader with a deep understanding of backend architecture, including distributed systems, microservices, APIs, event-driven design, and cloud platforms (e.g. GCP)
• Demonstrated success leading major migrations and refactors (e.g. monolith to microservices, cloud modernization), with strong outcomes in performance, scalability, and observability
• Proven ability to collaborate with Product and Engineering to align backend services with user and business needs, balancing product goals with technical trade-offs
• Skilled in stakeholder management and decision-making, including conflict resolution, shared planning, and setting incremental success metrics across Product and Engineering
• Strong program leadership - able to manage roadmaps, coordinate cross-team dependencies, and lead multi-phase rollouts while navigating trade-offs between scope, tech debt, and performance to balance user experience with technical excellence
• Exceptional communicator with experience presenting to technical and non-technical audiences through program documentation, dashboards and executive summaries
• Fluent with collaboration and planning tools such as Jira, Notion, Slack, and Figma
• A profound respect for user privacy and information security

Responsibilities

• Own and lead high-impact, complex and/or ambiguous initiatives that enable backend capabilities and support user-facing product features
• Identify systemic challenges and design simple, scalable, and resilient processes and solutions for teams
• Lead org-wide improvements in how we execute programs, influencing tooling, planning cadences, and cross-team alignment practices
• Build deep understanding of 1Password’s full technical stack to facilitate technical conversations - dive deep into technical systems while driving cross-cutting strategic impact across teams
• Define and deliver roadmaps in close partnership with Product and Engineering, facilitating planning, scoping, and sequencing of backend work to ensure seamless delivery of cross-functional initiatives
• Mentor TPMs and help mature program practices across the tech org
• Adopt AI-driven tools and workflows to enhance program execution to improve delivery and clarity across Product and Tech teams
• Ask lots of questions, learn from any failures, and continually stretch yourself
• Keep security and privacy front of mind in all aspects of your work

Benefits

• USA-based roles only: The annual base salary for this role is between $168,000 USD and $228,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs
• Canada-based roles only: The annual base salary for this role is between $143,000 CAD and $193,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs
• ���� Maternity and parental leave top-up programs
• ���� Generous PTO policy
• ���� Four company-wide wellness days
• ���� Company equity for all full-time employees
• ���� Retirement matching program
• ���� Free 1Password account
• ���� Paid volunteer days
• ���� Employee-led inclusion and belonging programs and ERGs
• ���� Peer-to-peer recognition through Bonusly