Technical Program Manager

Summary

Join CertifID, a leading fraud prevention platform, as a Technical Program Manager (TPM) to lead and manage multiple complex technical programs. You will collaborate with engineering, product management, and cross-functional stakeholders to define project scope, objectives, and deliverables, developing and maintaining detailed project plans. Monitor and track program progress, proactively identifying and mitigating risks and issues, and ensure programs are delivered on time and within scope. This role requires proven experience managing complex technical programs in a fast-paced, Agile/Scrum-like environment, exceptional project management skills, and a strong technical background. CertifID offers a dynamic work environment, an award-winning culture, and competitive pay, along with comprehensive benefits including health, dental, and vision insurance, 401(k) matching, equity, wellness reimbursement, life insurance, parental leave, flexible vacation, and paid holidays.

Requirements

• Proven experience managing complex technical programs in a fast-paced, Agile/Scrum-like environment
• Exceptional project management skills, including planning, execution, and risk management
• Ability to manage multiple priorities and work effectively under pressure
• Deep familiarity with Atlassian tools and how to optimize and customize them
• Strong technical background with a deep understanding of software development and engineering principles
• Strong analytical and problem-solving abilities with a deep understanding of software development processes

Responsibilities

• Lead and manage multiple concurrent technical programs, ensuring alignment with business goals and strategic priorities
• Collaborate with engineering, product management, and cross-functional stakeholders to define project scope, objectives, and deliverables
• Develop and maintain detailed project plans, including timelines, milestones, dependencies, and resource allocation
• Monitor and track program progress, proactively identifying and mitigating risks and issues
• Facilitate effective communication and coordination across teams to ensure transparency and alignment
• Provide regular updates and reporting to senior leadership and stakeholders on program status, risks, and outcomes
• Ensure programs are delivered on time, within scope
• Drive continuous improvement in program management practices, tools, and methodologies

Preferred Qualifications

• Experience in the cybersecurity, fintech, or fraud prevention space
• Experience in regulated environments and fundamentals of risk management (risk assessment, controls, and audit)
• Experience as a Product Owner
• Scrum Certification

Benefits

• Health, dental, and vision Insurance (including a $0 option)
• 401 (k) with matching, and no waiting period
• Equity
• Wellness reimbursement of $300/year
• Life insurance
• Parental leave
• Flexible vacation
• 12 company-paid holidays
• No work on your birthday