Summary

Khan Academy is seeking a Technical Program Manager to drive the delivery of complex product releases across multiple product engineering teams, with the goal of making International Product Delivery more streamlined and productive. The role requires 5+ years of Program Management or Project Management experience, proficiency in program/project management tools, excellent interpersonal and communication skills, and proven cross-cultural competency.

Requirements

5+ years of Program Management or Project Management experience where you have successfully managed big programs (or multiple projects) from inception to execution
Experience working with software engineers and product managers so that you have the technical knowledge to make sound judgments
Proficient in program/project management tools (e.g. Gantt charts, spreadsheets, JIRA, Confluence, presentations, etc.)
The ability to think creatively and use data to solve ambiguous and complex problems
Excellent interpersonal and communication skills to build relationships and influence across multiple levels of the organization comprised of technical and non-technical individuals
Excellent organization skills, acute attention to detail, ability to balance multiple tasks in an ever-changing environment

Responsibilities

Plan and execute the International related product initiative across multiple product engineering teams
Collaborate with local teams and product teams to ensure roadmaps, dependencies, and risks are visible
Track timelines for product launches, pilot rollouts, and district rollouts and ensure product, support, and international network teams are aligned to timelines
Track issues raised from user research, customer success, legal / privacy, and market facing teams, and monitor progress in addressing the issues
Collaborate with the Data analytics team to ensure that we have appropriate data instrumentation and governance to be able to track product usage
Communicate the progress of the International product deliverables to both technical and non-technical audiences
Manage the technical setup of assigned student rosters, monitoring new partner account activation and providing support for any issues that arise
Support internal team members with technical issues reported by their district partners
Collaborate cross-functionally with colleagues across Khan Academy in content, localization, data, and local teams

Preferred Qualifications

Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization

Benefits

Competitive salaries
Ample paid time off as needed – Your well-being is a priority
Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
Generous parental leave
An exceptional team that trusts you and gives you the freedom to do your best
The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
Opportunities to connect through affinity, ally, and social groups
And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

Khan Academy Turkce is hiring a Technical Program Manager