refurbed is hiring a
Technical Program Manager

Summary

Join our team as a (Senior)Technical Program Manager and oversee the planning, execution, and delivery of critical and strategic programs. You will work closely with product squads, leadership, and engineering teams to ensure projects are completed effectively while meeting organizational objectives and contributing to a greener tomorrow.

Requirements

• You have a proven track record of delivering business results on a global scale, successfully managing multiple complex projects in a software company, ideally an e-commerce marketplace, from inception to completion
• You are highly skilled at leading by influence and are able to effectively listen and communicate with different stakeholder groups (cross-functional teams), including company leadership, to ensure project goals are met with timely and efficient execution
• You have a deep understanding of technical concepts, are detail-oriented, and can work with the cross-functional teams to help them formulate a plan and execute it across departments and/or companies
• You are a strategic thinker and able to quickly understand a technical system to help with prioritization, problem-solving, unblocking, clarifying ownership, and accountability, helping to streamline execution and minimize and manage interdependencies
• You adapt your style to the needs of different groups and understand the relationship and interplay between operational teams, technical teams, and business teams
• You have at least 5 years of experience as a Technical Program Manager in an agile environment

Responsibilities

• Ensuring efficient, on plan, execution of projects/strategies across Product, Engineering, Supply, Strategy, Customer Service, and other internal and external integration partners
• Delivery planning, OKR mechanics, and coordination across delivery teams. This includes project plans, milestones/deadlines, progress tracking, alignment, and managing cross-team and external partner (Zendesk) communication
• Risk, dependency, issue management including mitigation strategies, and timely escalation internally or with external partners when needed
• Chasing down impediments in development, deployment, and GTM and ensuring they get resolved
• Identifying opportunities to help bring efficiencies to cross-department and inter-company programs
• Defining and documenting clear ownership

Benefits

• Unlimited number of trainings offered through LinkedIn learning
• Private sessions with experts for personal growth and mental health through Likeminded
• Internal workshops to develop skills in different areas and enhance collaboration across departments
• Fully remote work setting with the possibility to work from our office in Vienna, bringing your furry little buddy too
• Self-organization and flexibility in working hours
• Invitation to participate in office weeks, happening three times a year, with team-building events and on-site workshops