Technical Program Manager

Summary

Join Signifyd as a Technical Program Manager and contribute to the success of key business outcomes by orchestrating cross-functional teams to deliver innovative solutions. You will work on complex technical initiatives protecting billions in e-commerce transactions. Partner with engineering, product, and data science teams to build scalable fraud prevention solutions. This role offers opportunities for career growth and expertise development in e-commerce, fraud prevention, and technical leadership. The position requires managing software development projects, strong communication skills, and collaboration with technical and non-technical teams. Signifyd offers a competitive salary and benefits package.

Requirements

• 1-4 years of experience in a Program Management, Technical Project Management, or related technical role
• Experience managing software development projects, ideally within an agile environment
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Ability to collaborate effectively with technical and non-technical teams
• Comfortable with basic technical concepts and a willingness to learn more
• Bachelor's degree or equivalent work experience

Responsibilities

• Orchestrate cross-functional teams to deliver innovative solutions that directly impact our customers' success
• Work on complex technical initiatives that protect billions in e-commerce transactions in a fast-paced, growing fintech company
• Partner with engineering, product, and data science teams to build scalable fraud prevention solutions
• Grow your career while developing expertise in e-commerce, fraud prevention, and technical leadership
• Define and own project scope, goals, and key milestones for your initiatives
• Proactively track and manage issues, risks, and project dependencies
• Understand technical capabilities and limitations to make informed decisions
• Drive clarity by breaking down complex problems and asking thoughtful questions
• Build trust and strong relationships with stakeholders across different teams
• Use data and metrics to ground expectations and track progress
• Create and maintain clear artifacts and visuals to drive alignment on project details
• Keep customer needs in mind and leverage product input to ensure valuable solutions
• Work with managers and teammates to ensure project alignment and adapt plans as needed
• Foster a collaborative and solution-oriented environment for your teammates and stakeholders

Preferred Qualifications

• Experience with cloud services and technologies
• Exposure to building analytics products or services
• Familiarity with Machine Learning or Data Science concepts

Benefits

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag