Senior Staff Technical Program Manager

Airbnb
Summary
Join Airbnb's Infrastructure team as a Senior Staff Technical Program Manager (TPM) to lead Search Relevance & Personalization initiatives. Partner with ML engineers, infrastructure engineers, and product managers to develop holistic solutions for a vibrant and equitable marketplace. This role involves shaping the technical direction of projects, ensuring stakeholder needs are met, and rapidly prototyping and validating project ideas. You will define success criteria, assess risks, and maintain transparent communication with stakeholders. Expertly present outcomes to senior leadership, articulating trade-offs and opportunities. The position is US-remote eligible, with occasional office work or offsites.
Requirements
- At least 13 years of work experience, with at least 11 years as a TPM or relevant experience
- Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line
- Self-motivated, proactive and proven ability to adapt well and work with teams having different operating cadences
- Sound business judgment, a proven ability to influence others, strong analytical skills, and a track record of taking ownership, leading data driven analyses, and influencing results
- Experience with ML models, LLMs, LRMs, feature development, model testing and resource management to support the development of AI-powered product experiences
- Familiar with A/B testing, incremental delivery and deployment
- Ability to ramp up quickly and learn new technologies with minimal lag time
- Excellent written and oral business communication and people skills, with the ability to influence stakeholders
Responsibilities
- Shape and influence the technical direction of projects, ensuring we meet stakeholder needs while maintaining high-quality standards
- Rapidly prototype and validate project ideas through iterative development cycles, adapting as necessary based on insights and data
- Balance broad, outcome-driven thinking with attention to critical details, exercising sound judgment to prioritize where deep focus is necessary to ensure successful execution
- Define and secure stakeholder alignment on clear, measurable success criteria to accelerate AI initiatives
- Regularly assess risks and opportunities, and devise proactive mitigation strategies to maintain momentum and project success
- Maintain transparent and effective communication channels to keep stakeholders informed of progress, developments, and challenges
- Expertly present outcomes and updates to senior leadership, clearly and comprehensively articulating trade-offs, risks, and emerging opportunities
Benefits
This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits