Technical Program Manager, Data Platform

Summary

Join Shippo's R&D team as a Technical Program Manager, Data Platform, reporting to the Director of Product Management. You will lead cross-functional projects ensuring timely delivery of high-quality data solutions. This role is crucial in streamlining Shippo's data infrastructure and fostering a self-service analytics culture. You will work at the intersection of product management, engineering, data science, and business operations, aligning data strategy with Shippo's mission. The ideal candidate will have a strong background in technical program management and data platforms. Shippo offers a remote-first work environment.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field; or equivalent work experience
• 5+ years of experience as a Technical Program Manager, Product Manager, or similar role in data, analytics, or software engineering
• Proven ability to manage complex technical projects from concept to delivery, including coordinating across teams and managing dependencies
• Strong understanding of modern data platforms, pipelines, and analytics tools, including familiarity with technologies like Databricks, Kafka, or Looker
• Excellent problem-solving and organizational skills, with the ability to manage multiple priorities in a fast-paced environment
• Exceptional communication and stakeholder management skills, with the ability to tailor messages to technical and non-technical audiences
• Demonstrated experience with agile methodologies and program management tools (e.g. JIRA, Confluence)

Responsibilities

• Lead and coordinate cross-functional projects, ensuring alignment between R&D, finance, and go-to-market (GTM) teams to deliver on roadmap objectives
• Manage and prioritize the execution of strategic initiatives, such as data infrastructure modernization, centralized data ingestion pipelines, and self-service reporting tools
• Drive the adoption of scalable, reusable solutions across the organization, fostering a culture of data democratization
• Establish and maintain program-level documentation, including project plans, timelines, risk assessments, and status reports for stakeholders
• Partner with engineering to implement data governance frameworks, improve data reliability, and enhance observability across the platform
• Act as the primary point of contact for key internal customers, ensuring their data needs are met effectively and efficiently
• Develop metrics to measure project success, iterate on process improvements, and ensure continuous alignment with strategic business goals

Preferred Qualifications

• Experience scaling data platforms for growth-stage businesses
• Familiarity with data governance and compliance requirements
• Hands-on experience with curated datasets or customer-facing data products
• Background in software or data engineering is a strong plus

Benefits

Remote work