Technical Program Manager, Developer Experience

Summary

Join Stripe's Developer Platform team as a Technical Program Manager and play a crucial role in enhancing developer experiences. You will lead cross-functional programs, manage technically demanding projects, and collaborate with engineering and product teams to improve operational efficiency. This role requires strong product sense, influencing the end-user experience, and expanding API developments. You will work with cross-functional teams and high-level leadership to achieve strategic objectives, requiring a deep understanding of developer APIs, API docs, and SDKs. Your contributions will streamline processes and contribute to Stripe's growth, impacting the broader financial infrastructure landscape. This proactive and independent role demands strong leadership and collaboration skills.

Requirements

• 5+ years of experience in software/systems engineering or technical product/program management
• Experience in improving developer experience
• You are technical and may have worked as a product manager or influenced process/program/product changes broadly at a company level
• Proven track record in comprehensive program management across software development phases
• Excellent written and verbal communication skills, adept at building strong relationships
• Proficient in driving process improvements across diverse teams and functions
• Autonomous leader experienced in managing large-scale efforts and global stakeholders
• Strong analytical and problem-solving skills in large-scale platforms and organizations
• Demonstrated experience in leading global initiatives, building APIs, products, and scalable systems
• Bachelor's degree or equivalent in computer science, engineering, or a related field

Responsibilities

• Lead and execute cross-functional programs across engineering divisions
• Manage technically demanding programs, leveraging systems and engineering knowledge
• Collaborate with Engineering Managers, Product Managers, Product Architects to enhance operational efficiency within teams
• Develop, implement, and refine program management frameworks and metrics for goal achievement
• Establish and report on program health and success metrics, using data for strategic decision-making
• Standardize documentation and project communication processes for consistency and alignment
• Leverage data to drive strategic decisions and reporting at the leadership level