Technical Program Manager

ShyftLabs
Summary
Join Carter, a company revolutionizing adtech infrastructure with a privacy-first AI-powered platform, as a Technical Program Manager. You will be instrumental in executing Carterโs top priorities across its ad platform, data engine, and ad server. This high-impact role involves managing complex, cross-functional projects from start to finish, ensuring timely delivery and team accountability. You will collaborate closely with the Head of Product and Head of Engineering, shaping roadmaps, prioritizing initiatives, and providing regular updates. Success in this position requires thriving in a fast-paced startup environment and managing competing priorities effectively. The role offers a competitive salary, strong healthcare insurance and benefits, and opportunities for professional development. A hybrid work model is preferred, with flexibility for remote work across North America.
Requirements
- 5+ years of technical program or project management experience, with a track record of delivering complex, cross-functional adtech or martech projects
- Deep familiarity with ad platforms, data engines, ad servers, and the broader adtech ecosystem
- Experience leading programs involving integrations, analytics, and large-scale data systems
- Strong technical acumen; able to understand system architecture, data pipelines, APIs, and cloud-based platforms
- Demonstrated ability to drive accountability, manage competing priorities, and deliver results in a fast-paced, ambiguous environment
- Excellent communication, stakeholder management, and organizational skills
- Comfortable working independently and collaboratively across remote, hybrid, and in-person teams
- Experience with agile methodologies (Scrum, Kanban) and modern project management tools (e.g., Jira, Confluence)
- Passion for privacy, data security, and building products that balance innovation with compliance
Responsibilities
- Coordinate and drive execution of high-priority initiatives across product and engineering, with a focus on Carterโs ad platform, data engine, and ad server
- Own end-to-end program delivery: define scope, set milestones, manage dependencies, and ensure teams are accountable for hitting targets
- Partner closely with the Head of Product and Head of Engineering to shape roadmaps, prioritize initiatives, and provide regular progress updates
- Facilitate effective cross-team collaboration, ensuring alignment between engineering, product, data science, and business stakeholders
- Identify and proactively manage risks, removing blockers and resolving issues to keep programs on track
- Build and optimize processes for tracking progress, reporting status, and driving continuous improvement
- Lead with a data-driven mindset, leveraging analytics and reporting to inform decisions and measure success
- Operate with agility and adaptability, embracing ambiguity and shifting priorities as Carter continues to grow and innovate
- Foster a culture of accountability, transparency, and high performance within and across teams
Benefits
- Competitive salary
- Strong healthcare insurance and benefits package
- Extensive learning and development resources