Remote Technical Program Manager II

Summary

The job is for a Technical Program Manager II at TrueML, a financial software company that uses machine learning to improve customer experiences for distressed borrowers. The role involves leading client and internal initiatives from concept to launch, collaborating with various teams across Product & Technology, and managing complex, cross-functional programs.

Requirements

• 2-5 years experience in program management in software development delivery teams
• Bachelor's degree or equivalent relevant experience
• Knowledge of Process: Understanding of software development processes and knowledge of the Agile SDLC process
• Knowledge of Product/Technology: Broad domain knowledge of product and technology with solid understanding of system integration across product ecosystem
• Cross team coordination and collaboration: Ability to collaborate and coordinate with multiple team members to clearly define outcomes, create plans, qualify success, and mitigate risks
• Communication: Succinct, clear verbal and written communication with the ability to effectively communicate technical information to non-technical audiences

Responsibilities

• Manage a variety of complex, cross-functional programs and lead planning and execution of high impact programs for assigned teams
• Create and maintain the roadmap for assigned teams, collaborating heavily with the respective Engineering and Product leaders
• Manage team capacity and conduct impact analysis to for requests to shift priority, presenting options against roadmap commitments
• Lead Agile/Scrum teams as a coach or scrum master, including Agile ceremonies (stand-ups, sprint planning, retro, etc)
• Build, lead, and supervise progress on release plans across multiple initiatives - prepare the project schedule, define the milestones, develop project plans and playbooks
• Ensure all work is represented in Jira, in alignment with Product & Technology standards
• Track and communicate initiative progress against milestones to stakeholders and leadership
• Collaborate with cross functional teams to supervise dependencies, plan releases, and to resolve blocking issues
• Proactively identify and mitigate program risks, remove blockers, advance progress, and escalate to leadership where appropriate
• Champion operational change and process - exhibit leadership through composure and positive attitude. Influence teammates to adopt change
• Promote and evolve the company’s processes to enable closer synchronization between Product & Technology and the business

Benefits

• Unlimited PTO
• Medical benefit contributions in congruence with local laws and type of employment agreement