Technical Project Manager

Summary

Join PatientPoint as a Technical Project Manager to lead the delivery of point-of-care technology solutions. This role involves managing complex technical programs across multiple teams, focusing on patient engagement and healthcare technology. You will collaborate with various teams, refine backlogs, translate business requirements, and optimize release processes. Success requires thriving in an entrepreneurial environment, navigating ambiguity, and earning stakeholder trust. The ideal candidate possesses strong software delivery experience and excels at cross-functional collaboration. This is an opportunity to contribute to improving health outcomes for millions of patients.

Requirements

• 3–5+ years of experience in software development and end-to-end program execution, support spanning multiple product and engineering teams
• Proven ability to drive cross-functional programs with interdependencies, establishing processes from the ground up and coordinating release schedules
• Track record of managing technology projects with multiple integrations, including Salesforce, databases, cloud infrastructure, and microservices
• Proven ability to translate business requirements into technical and functional specifications, ensuring alignment and updates for engineering teams
• Hands-on experience with agile and iterative development methodologies, program management frameworks, and reporting techniques
• Passion for continuous improvement, identifying opportunities to enhance software delivery and operational efficiency
• Proficiency in Atlassian tools (Jira, Confluence), including JQL (Jira Query Language) for advanced issue tracking, reporting, and workflow optimization
• Strong communication and stakeholder management skills, with the ability to tailor messaging for technical and non-technical audiences, audiences at all levels of the organization and with external partners
• Ability to thrive in ambiguity, balancing strategic vision with hands-on execution in a fast-paced, entrepreneurial environment
• Demonstrated leadership and problem-solving abilities, fostering a culture of collaboration, efficiency, and continuous improvement

Responsibilities

• Lead and drive cross-functional collaboration, overseeing the planning, execution, and delivery of technology solutions to ensure successful production releases
• Partner with teams to refine backlogs, translating business requirements into clear technical specifications, and defining and executing roadmaps in collaboration with product, design, and engineering
• Engage with internal and external stakeholders, proactively managing interdependencies across product and platform teams, mitigating risks, and ensuring clear, effective communication across the business
• Optimize release processes, governance, and operational efficiencies by working closely with engineering
• Identify and implement process improvements that drive better product outcomes and enhance team effectiveness
• Advocate for software delivery best practices, leveraging a product-led framework and agile methodologies, while championing team health and performance
• Facilitate engagement and drive OKR alignment, setting milestones that synchronize cross-functional dependencies with strategic business goals and ensuring visibility across the organization
• Deliver high-quality solutions while mentoring teams, fostering agile adoption, and coaching others to accelerate performance and delivery excellence

Preferred Qualifications

• Bachelor’s degree in Engineering, Computer Science, or a related technical field (or equivalent experience—degree not required)
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) or PMP certification
• Prior experience in software development, testing, or technical product management
• Knowledge of software development lifecycles and DevOps practices
• Familiarity with OKRs and Agile performance tracking
• Experience in the content delivery systems, digital ad space

Benefits

• Competitive compensation
• Flexible time off to recharge
• Hybrid work options
• Mental and emotional wellness resources
• A 401K plan