Technical Project Manager I

Summary

Join Care Access as a Technical Project Manager I (TPM I) and contribute to the success of our multi-specialty research network. You will support and coordinate projects involving the identification, planning, design, build, rollout, and support of technology and process solutions. This role requires strong analytical skills, experience with cloud technologies, and the ability to apply project management best practices. You will work with various functional teams, lead efforts in developing tech and process solutions, and implement continuous improvements. The position is remote with minimal travel. Care Access offers a comprehensive benefits package.

Requirements

• Requires analytical expertise or domain on enterprise applications or platform such as Salesforce, Microsoft Azure
• Strong knowledge of enterprise solutions, software development, product lifecycle and project management
• Ability to work independently with minimal supervision and collaboratively, high level of self-motivation and energy with the ability to problem-solve in chaotic environments
• Verbal and written communication skills as evidenced by positive interactions with coworkers and management
• Work cross-functionally and collaboratively with other team members to accomplish mutual goals
• Bring a positive and supportive attitude to achieving these goals
• Ability to balance tasks with competing priorities and bring critical thinking into discussions, curiosity, and passion to learn, innovate, able to take thoughtful risks, and get things done
• Work with many different departments and identify problems that staff and others face in the operations/industry
• Maintain a positive attitude under pressure
• 3+ Years of experience managing, coordinating, and supporting project efforts led with PMI or Agile methods

Responsibilities

• Learn the organizational systems’ landscape and end-to-end business processes of the way clinical trials are conducted at Care Access
• Lead efforts for all parties involved when formulating, producing or rolling out tech and process solutions, and be able to play role of owner or administrator of solution
• Apply best project management practices to capture requirements effectively, document decisions and discussions among stakeholders, enable communication to facilitate change management and key decision-making, and monitor performance of effort to meet time, cost, and scope expectations
• Take the active role as techno-functional resource and support efforts around stack of products and operational (process) systems
• Identifying and implementing continuous improvements (e.g., automation) to Delivery team software systems and processes

Preferred Qualifications

Experience using Microsoft Azure, NetSuite, Salesforce, Google Cloud, Amazon Web Services, PMI, Agile/Scrum, Six Sigma experience preferred

Benefits

• Group medical insurance of 5 Lakh for employee, spouse and kids (default plan) with an option to co-pay for parents and top up available to 10 or 20 Lakhs
• Accidental insurance
• Maternity benefits
• One-time WFH allowance for INR 25,000
• Paid time off (vacation and sick leave) - 18 days, 5 unused PTOs can be carried forward to the next year
• Public and Flexi holidays - 7 weekdays (3 Statutory offs + 4 Floaters)
• 5 days of mandatory off in the last week of december (around Christmas)
• Statutory benefits, including Provident Fund (Retirement Benefit and the US equivalent is 401k), are part of the salary structure in accordance with applicable laws and regulations