Technical Sales Specialist

Summary

Join Multiverse and become our Technical Program Specialist, helping enterprise clients invest in our advanced technical programs. You will ensure alignment of our apprenticeship programs with customer business outcomes, serving as a trusted advisor. Partner with Account Executives to expand opportunities, collaborating with Sales, Customer Success, and Learning teams. This quota-carrying role requires experience in technical sales and enterprise account management, strong presentation skills, and a passion for education and technology. The role reports to the VP of Strategic Alliances and offers a competitive benefits package including generous time off, health and wellness benefits, and a hybrid work model.

Requirements

• 3+ years of overlay experience or closing experience in IT solutions at the enterprise level, or a customer-facing role such as consulting
• Experience building out new sales processes and working cross-functionally with internal teams
• Track record of strong sales performance, including pipeline generation, forecast accuracy and quota over attainment
• Broad familiarity with common enterprise technology stacks in software engineering, data science, artificial intelligence, and cloud ecosystems
• Excellent presentation and communication skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences
• Must have superior listening, questioning, collaboration and leadership skills
• Passion for education and technology, with a desire to contribute to the transformation of learning and development

Responsibilities

• Learn the world-class Multiverse GTM playbook supported by industry-leading sales training, working with existing sales teams to uncover and close technical program opportunities
• Learn the details of the UK Levy system and how to pitch our products to buyers leveraging their company’s levy funds
• Master the Multiverse Product Suite, Qualifications + Skills to deploy successful consultations with our most strategic customer opportunities to serve as a subject matter expert on Multiverse’s offerings, providing guidance, solutions and best practices to clients pre- and post-sales
• Collaborate with Sales, Customer Success, Product Marketing, and Product teams to 1) identify client needs and opportunities and propose solutions that align with Multiverse’s apprenticeship programs and curriculum and 2) drive tight feedback loops on our pitch, value prop, and product internally
• Drive expansion business opportunities across our most strategic accounts, connecting with C-level to C-2 business leaders
• Conduct customer discovery sessions and workshops to understand customer goals, challenges, and requirements
• Advise customers on the critical technical skills of today and tomorrow taught through Multiverse’s programs, mapping to the enterprises’ top technology initiatives & business objectives
• Understand the challenges your prospective customers face related to software development and digital transformation & capacity, and learn to position the Multiverse solution appropriately
• Identify and build relationships with technical champions within our enterprise customer organizations
• Attend conferences and other events to represent Multiverse and position us as thought leaders in the technical space
• Develop and present proposals, business cases, and other materials to demonstrate the ROI of Multiverse programs to senior technology and business leaders
• Contribute to the development of the Multiverse platform and curriculum by creating the playbook for how we position our advanced technical solutions to our customers
• Serve as an enablement resource for the GTM team on new platform features and curriculum

Preferred Qualifications

• Applied knowledge and skills in executing a sales process end-to-end
• Working knowledge of emerging AI, machine learning, modern IT landscape in enterprise settings, including software development, cloud services and data analytics

Benefits

• Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year
• Health & Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support
• Hybrid & remote work offering - Flexible working in our London office (3 days per week) and the opportunity to work from abroad (up to 45 days a year)
• Team fun - weekly socials, company wide events and office snacks!