SKELAR is hiring a
Technical Support Manager, Remote - Ukraine
![Logo of SKELAR](https://cdn.jobscollider.com/logo/skelar-8170.webp)
Please let SKELAR know you found this job on JobsCollider. Thanks! 🙏
Summary
The job description is for a Customer Support Specialist at Howly, an online Q&A marketplace. The role involves providing technical support to users in English and helping them resolve their issues. Required skills are proficiency in English (Upper Intermediate or Advanced level) and basic computer knowledge. Preferred qualifications include experience in customer support or billing support teams, system administration experience, and familiarity with Zendesk and Zendesk Chat.
Requirements
- Proficiency in English (Upper Intermediate or Advanced level)
- Basic computer knowledge
Responsibilities
- Communicate with customers about computers, gadgets, online services, and help them resolve any technical issues in English
- Handle up to three chats with clients simultaneously
- Follow all necessary instructions for providing quality service
Preferred Qualifications
- Experience working in customer support or billing support teams
- Experience with system administration
- Familiarity with Zendesk and Zendesk Chat
Benefits
- Remote work
- 20 days of paid leave per year
- Unlimited sick days with a doctor's note
- Health insurance and corporate doctor
- Flexible schedule with 3 work days and 2 weekend days
- Guaranteed breaks every shift
- Bonuses for additional shifts
- Competitive salary
- Career development opportunities
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Similar Jobs
- 💰$86k-$100k📍Canada
- 💰$24k📍Colombia
- 💰~$121k-$232k📍Worldwide
- 💰~$111k-$163k📍Worldwide
- 💰~$35k-$53k📍India
- 💰~$105k-$125k📍India
- 💰~$150k-$190k📍India
- 💰~$90k-$110k📍United States
- 💰~$70k-$110k📍United States
Please let SKELAR know you found this job on JobsCollider. Thanks! 🙏