Technical Writer

Summary

Join dxFeed, a leading provider of financial data solutions, as a Technical Writer! You will be responsible for maintaining and updating our comprehensive knowledge base for both internal teams and clients. This role requires excellent English writing skills and a strong understanding of technical writing principles. You will collaborate with developers and support teams to create and edit documentation, track changes in trading protocols, and provide technical overviews for marketing. dxFeed offers a competitive benefits package including flexible work arrangements, comprehensive health insurance, paid time off, wellness days, and numerous professional development opportunities.

Requirements

• Excellent written skills in English
• Demonstrated knowledge of technical writing specifics (punctuation, formatting, stylistic and political correctness, etc.)
• Structural approach
• Willingness to take responsibility, result-oriented mindset
• Keen eye for details
• Well-developed soft skills and ability to work in a team

Responsibilities

• Update existing documentation in our Knowledge Base and internal book of knowledge
• Create new instructions and documents by extracting information from developers
• Proofread and edit documents provided by developers and support teams
• Track changes in protocols of trading venues, inform corresponding teams
• Provide technical overviews for marketing team
• Create texts and materials in English

Preferred Qualifications

• One-year experience in the IT industry in a similar position
• Knowledge of finance basics

Benefits

• Possibility of hybrid/remote work mode
• Flexible working hours
• 20 days of paid vacation
• 5 days of fully paid additional wellness days
• Medical insurance – premium package
• Free MultiSport card
• Modern office with new equipment
• Panoramic view of Vitosha mountain
• PlayStation, Billiard, Relax zone and Gym
• Parking space/public transport card
• Free drinks and snacks
• Teambuilding activities
• Corporate parties
• Football club
• Speakers' club
• Free admission to corporate external events
• Possibility of joining conferences and professional fairs
• English language courses
• Local language courses for foreign employees
• Unlimited access to self-learning platforms
• Certification opportunities
• Mentorship Program
• Referral bonuses for specific roles
• Paid leave upon special events