Remote TechOps Lead

Summary

Join us as we build the future of fintech at Ocrolus, a high-growth startup, and make an impact with our award-winning team. As a TechOps Lead, you will be responsible for managing and leading TechOps Engineers, managing various systems and infrastructure, and providing technical expertise to the team.

Requirements

• Must have Skills: Linux administration, network administration, end-user customer support, people Management
• Good to have skills: Project management, documentation, policy writing, asset management, scripting, or engineering experience
• Personality Traits: Self-starter, team player, confident, customer-focused. Curious, knowledgeable, adaptable, willing to learn, and a “lead from the front” leadership style

Responsibilities

• Managing and leading TechOps Engineers
• Managing a wide variety of TechOps systems and infrastructure including PXE servers, proxies, disk image deployment, CCTV systems, and physical access control
• Hands-on triage and technical support for Windows, Linux, and macOS devices
• Implementing, managing, and supporting network infrastructure including routers, switches, access points, and firewalls
• Creating and managing firewall rules, policies, and exceptions
• Supporting TechOps software solutions like VPN, MDM, and Antivirus
• Good understanding of hardware and software debugging
• Asset and inventory management
• Help with internal IT audits
• Provide technical expertise, mentoring, and overseeing assigned work for TechOps team members