Territory Sales Supervisor

Summary

Join Jazz as Territory Sales Supervisor and contribute to achieving regional sales targets, resolving issues, and growing JazzCash & Postpaid Sales and Franchise/Retail Business Development. As a key member of the TSS team, you will work with internal and external stakeholders to drive business growth in assigned areas.

Responsibilities

• Learns Jazz’s values, business, and products, the Regional Operating Model, and an understanding of the market dynamics
• Visits the market daily to conduct spot checks/retail audits on stock availability
• Assigned one Franchise (in few cases two, depending on the potential & geographical spread)
• Start managing the assigned franchise on daily basis; ensuring visibility of daily reports shared by the Area Manager; while carrying out strong franchise follow up
• Builds contacts and understanding how to get the work done smoothly and efficiently through the franchise and retail network
• Ensures Retail & Distribution network development – by engaging Franchise staff & DO
• Focuses on Enablers; BVS Activation; EVC (Agent to Agent serving); Market Float management (2.3 days); DO service levels (daily basis 50%); Recharge (Jazz Load & Scratch cards) Non-Performers to be less than 5% (ensure DO follows up with non performing retailer); Follow up with DO to ensure minimum balance Retailers are less than 5%
• Along with the Enablers focus on achieving Target KPIs: Recharge; Gross Ads (pre & postpaid); JazzCash (DR, Cash-In & M-Wallet); MBB (Data Devices); Active Retail Base (EVC; BVS Devices; & JazzCash Retail Base)
• Devise plans to increase the sales of handsets, Wi-Fi devices, remittances and postpaid numbers
• Starts engaging the retailers in planning BTL (below the line) activities based on target achievement
• Focuses on optimal utilization of Trade Marketing
• Focuses on channel foot print expansion and improvement in KPIs (minimum balance, retailer servicing for JazzCash and Voice)
• Works on Territory Integrity & Infringement Control
• Develop healthy relations with the retailers, franchise owners of your area
• Continuously review and bring improvements in JazzCash & Voice KPIs assigned to you and your team
• Proactive and creative by bringing forward new ideas and processes for the betterment of your whole team
• Manages franchise and retail channel by motivating and counseling the concerned stakeholders and explain the profitability model