Thai Language Manager

Summary

Join the team redefining how the world experiences design as an experienced Thai Language Manager on a 12-month, part-time contract (approx 20 hours per week). The role involves creating Canva's voice across all parts of the product in Thai, translating key content, and managing relationships with localisation partners. After 6 months, you will have established relationships with key stakeholders and created processes for communicating best practices.

Requirements

• Experience as a Language Lead/Localisation Specialist for a SaaS product
• Expertise with CAT tools (experience with Smartling is a bonus)
• Solid understanding of organic growth (SEO and WordPress)
• Understanding the global user experience and how to improve it, ideally from experience working in a localisation/internationalisation environment within a SaaS company
• Ability to write clear, fun, and engaging content
• Experience with creative writing and/or design and ability to hit the perfect tone in multiple different contexts
• Passion for languages and cultures and understanding how they can impact people’s experience of a product
• Ability to take things from chaos to clarity — you’re a natural at understanding ambiguous, complex problems and communicating them simply to others
• Drive to see things through despite changes and setbacks
• Comfort discussing details with engineers and ideas with product managers and designers
• Ability to work with tech (Atlassian project management tools, basic web development) and write a mean doc

Responsibilities

• Creating Canva’s voice across all parts of the Canva product in Thai
• Translating key content and managing the relationship with our localisation partners for Thai
• Developing/Updating a style guide and glossary
• Reviewing and evaluating translation quality
• Providing cultural insights and guidance
• Reviewing vendor translations
• Assessing and sourcing new LSPs
• Answering linguistic questions
• Triaging results of scripted testing