Total Rewards Specialist

Summary

Join ReSource Pro as a Specialist of Total Rewards! This remote position, based in the US, offers front-line support and guidance to employees in compensation, payroll, compliance, and benefits. You will contribute to benefit program design, support open enrollment, process invoices, resolve customer inquiries, and improve HRIS processes. The role also involves project management, training junior staff, and serving as a payroll backup. A bachelor's degree, 3-5 years of experience in HR or benefits administration, and strong analytical and communication skills are required. Excellent benefits include 100% paid employee health insurance, 401k matching, and generous PTO.

Requirements

• Bachelor's degree or equivalent
• 3-5 years' experience in human resources or benefits administration
• Experience with Microsoft products, including Outlook, Excel, etc. and HRIS and benefits databases
• Project management skills and experience
• Effective planning and priority setting
• Strong analytical skills and a thorough knowledge of plan designs
• Excellent communication and organizational skills

Responsibilities

• Contribute to benefit program design by partnering with Broker in researching benefit vendors, plans, and options to optimize and align offerings; Report findings to supervisor and make recommendations based on research
• Support supervisor with Open Enrollment planning and lead junior staff through changes/enrollments in benefit systems
• Process benefit vendor invoices and reconcile billing statements to ensure payroll deductions are accurate within all systems; Validate deductions and verify billing statements for additions, changes, and terminations
• Respond to questions and concerns from internal customers promptly to provide clarity and resolve issues; Independently research discrepancies and identify/recommend solutions; Coach junior staff on trusted partner communications to internal customers
• Support process improvement initiatives for ReSource Pro's HRIS
• Serve as an HRIS SME; Support collaboration with off-shore HRIS teams
• Participate in and support all US employee onboarding and manage the offboarding pieces as related to Total Rewards
• Support Total Rewards projects and initiatives that may span across the HR function and involve project team members from TR/HR
• Utilize project management skills to build project plans, host effective kick-off and stakeholder meetings, establish and meet project deadlines, and drive project to completion; Ensure project plans align with stakeholder requirements and department goals
• Host effective and collaborative project meetings, support project team members as needed, and hold team members accountable for delivering work
• Train junior staff on Total Rewards processes and procedures, and trusted partner communications
• Serve as a backup for all payroll processing
• Review existing processes to identify opportunities for improvements; Define obstacles and look at root cause challenges to recommend process and procedure improvements to supervisor

Benefits

• 100% paid employee health insurance available on Day 1
• Eligible for all medical, dental, and vision benefits on Day 1
• Remote positions are Internet stipend-eligible
• 401k with employer match, vested on Day 1
• HSA/FSA available
• Long Term and short-term disability employer-provided
• Generous PTO plan with paid holidays + floating holidays
• Development and growth opportunities
• Comprehensive wellness program and prioritization of employee health