Training Operations Specialist

Summary

Join ClickHouse's growing Learning Team and play a key role in coordinating and managing global training programs. You will schedule and organize training events, manage the Learning Management System (LMS), track training metrics, and collaborate with various teams. The ideal candidate has 2-4 years of experience in training coordination, proficiency with LMS, CMS, and marketing automation software, and excellent organizational and communication skills. This role offers a flexible work environment, healthcare contributions, company equity, flexible time off, a home office setup allowance, and global gatherings. ClickHouse is a remote-friendly company operating in 20 countries. Shape the culture of a fast-growing startup.

Requirements

• Minimum 2-4 years of experience in training coordination, operations, or a related role
• Proficiency with Learning Management Systems (LMS), Content Management Systems (CMS), and Marketing Automation Software (Marketo)
• Proficient with Online Communication Platforms (Zoom) and Google Workspace
• Ability to work independently and manage multiple priorities across various time zones simultaneously
• Detail-oriented, excellent organizational and time management skills, strong communicator, and process management abilities
• Ability to learn new technologies quickly and effectively
• A self-motivated attitude that provides you with the desire and determination to complete tasks in a fast-paced startup environment

Responsibilities

• Schedule and organize training events (virtual and in-person) for a global audience, including website registration, Zoom setup, email communications, and Learning Management System (LMS) configuration
• Coordinate training logistics across multiple regions, such as staffing an event, preparing training material, and communicating with staff and attendees
• Manage and maintain the LMS by troubleshooting technical issues, uploading training material, and customizing the platform to ensure a seamless and consistent learning experience for internal and external learners worldwide
• Track and report training metrics, learner progress, and program outcomes to stakeholders
• Collaborate and partner with various teams within the organization, such as Sales, Marketing, etc., to identify and execute on various training needs

Preferred Qualifications

• Experience with video editing (Camtasia) and video hosting tools (Vimeo)
• Knowledge of online training authoring tools (Articulate Rise)
• Experience working with Salesforce
• Curriculum Design and/or Project Management background

Benefits

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries
• Healthcare - Employer contributions towards your healthcare
• Equity in the company - Every new team member who joins our company receives stock options
• Time off - Flexible time off in the US, generous entitlement in other countries
• A $500 Home office setup if you’re a remote employee
• Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites